ZF Aftermarket Worldwide -

Your Partner Wherever You Are

You are here:
Global (English)

If your Country is not listed, select "Other countries" to visit our ZF Aftermarket Global website.

All ZF Aftermarket websites

Find your region

You are looking for company information on ZF Friedrichshafen AG?

Visit our corporate website

Please select your region and language:

Back
Asia
Europe
Latin America
Middle East
North America
Oceania
South Africa

Couldn't find your region and language? Visit our Global website: English

Note

The page you are navigating to is not optimized for mobile devices.
Do you want to proceed?

Proceed

Global

ZF International Terms and Conditions of Sale
Issue: 01 May 2018

1 Definitions, Applicable Terms

A. In these terms and conditions of sale, the following words have the following

meanings:

  • “Contract” - the contract made by the Company’s acceptance of an order issued by the Customer, which Contract shall be on and subject to the Contract Terms.
  • “Contract Terms” - these terms and conditions of sale and any terms and conditions set out or identified in the Company Documentation.
  • “ZF Company” - ZF Friedrichshafen AG or any company under the direct or indirect control of ZF Friedrichshafen AG.
  • “Company” - the ZF Company that sells the Products to the Customer.
  • “Company Documentation” - any quotation, or response to a request for quotation, or acceptance or acknowledgement of an order, or response to the Customer's order issued by or on behalf of the Company.
  • “Customer” - person(s), firm or company who purchases the Products from the Company.
  • "Products” - any products or services agreed to be supplied by the Company, unless other ZF terms and conditions for special products and services apply.

B. Where the Company supplies the Products under an order received from the

Customer, the order (and each scheduled release thereunder, if applicable) shall

be subject to the Contract Terms, and the Company's acceptance of such order

or release is limited to and expressly conditioned upon the Customer’s acceptance

of the Contract Terms exclusively in replacement of any Customer terms.

Furthermore, the Customer's acceptance of the Products shall be deemed as

acceptance of the Contract Terms exclusively in replacement of any Customer

terms. Any terms and conditions deviating from the Contract Terms, and any other

reservations stipulated by the Customer, shall not come into effect, unless the

Company has expressly accepted the same in writing for a specific order.

C. Company hereby objects to and rejects any proposal by the Customer for any

terms additional to or different from the Contract Terms.

D. The Company reserves the right, subject to the Contract Terms and applicable

law, to reject an order or release received from the Customer.

2 Prices

A. Unless otherwise expressly stated in writing, the price stated is inclusive of all

discounts and productivity improvements, but exclusive of: (i) packaging; (ii)

delivery and carriage charges unless such charges are borne by the Company in

accordance with the applicable Incoterms® 2010 delivery term; and (iii) Value

Added Tax and any other taxes and duties, which taxes and duties shall be paid

by the Customer at the rate and in the manner prescribed by applicable law from

time to time.

B. The Company may adjust the price stated to take account of any changes,

including but not limited to: (i) any changes in the Product specification made at

the request of the Customer and agreed by the Company; (ii) any delay caused

by the Customer; (iii) any increase in raw materials or economic costs; (iv) any

changes in volumes; or (v) any other changes in assumptions from the quoted

levels.

C. The information contained in printed matter (such as price lists, brochures, and

catalogs), in cost estimates, on electronic media, or on the Company's Internet

pages and documents related to its offer such as illustrations, descriptions,

drawings, dimension and weight information, other technical data as well as

referenced standards, e.g. Deutsches Institut für Normung (DIN), International

Organization for Standardization (ISO), Society of Automotive Engineers (SAE),

or other corporate or inter-company standards and samples, are only

approximately authoritative unless they are expressly identified in writing as

binding.

3 Payment

A. Unless otherwise expressly stated in writing, payments are due to the Company

30 days from the date of the Company’s invoice, and at such place and in such

currency as designated by the Company, with funds immediately available in the

Company’s account.

B. On the Customer failing to make full payment when due, the Company may

(without prejudice to other rights hereunder or otherwise): (i) require future

payments in advance of delivery; (ii) suspend delivery of any Products without

incurring any liability to the Customer; (iii) terminate or rescind the Contract or any

outstanding release; (iv) charge interest on the amount due at the lower of: (a)

four percentage points per annum above the base rate as defined, from time to

time, by the central bank of the country in which the principal place of business of

the Company is located, calculated from the due date, or (b) the maximum rate

under applicable law; (v) claim additional damages under applicable law; and (vi)

set-off any amount owing by any ZF Company to the Customer or to any Customer

affiliate.

C. Bills of exchange (e.g. Term Bills, Credit Notes, etc.) and checks are accepted

only by way of provisional performance. They shall not be deemed payment until

they are cashed. Discount charges and bill of exchange charges shall be borne

by the Customer and be paid immediately. The Company reserves the right to

decline bills of exchange. The Company is not liable for timely submission,

protestation, notification, and return of bills of exchange in the event that they are

not cashed.

D. Without the Company's prior written consent, the Customer may withhold

payments or offset them with counterclaims only insofar as the Customer's

counterclaims are uncontested or have been determined conclusively to have

legal force by a court having jurisdiction over the parties.

4 Delivery

A. Unless otherwise expressly agreed in writing, the delivery term shall be FCA,

Company’s location, Incoterms® 2010.

B. The Company will endeavor to deliver the Products within the time agreed (if

any), and if no time is agreed, within a reasonable time, and in the quantities

agreed (if any). Notwithstanding the foregoing, the Company shall not, subject to

the Contract Terms and to applicable law, be liable for any delay in the delivery of

the Products, nor for discrepancies in quantities delivered.

C. Subject to the Company’s right of rejection, releases shall be binding upon the

Customer. If shipping of the Products is delayed due to the Customer’s

responsibility, or if the Customer otherwise fails to take delivery of the Products

when they are ready for delivery, the Company may, at its option, either store the

Products itself or have them stored by third parties on such terms as the Company

may in its discretion think fit. The cost of storage, together with any additional

insurance or handling charges, will be charged to the Customer.

D. The Company may make partial deliveries. Partial deliveries will be invoiced

immediately and separately.

E. Packaging and shipping will be undertaken in accordance with the Company’s

best judgment but with no further liability on the part of the Company. Additional

or different protective equipment will be supplied only insofar as this is expressly

agreed in writing. At the Customer’s request and expense, the shipment will be

insured against all insurable risks.

5 Title, Risk and Right of Re-possession

A. Risk of loss to the Products shall pass to the Customer in accordance with the

agreed Incoterms® 2010 delivery term.

B. Title to the Products shall not pass to the Customer until the price for the

Products has been paid in full. Until the price for the Products has been paid in

full, the Customer, or any agent of the Customer or any third party: (i) shall hold

the Products subject to a security interest or lien in favour of the Company allowing

for the right of re-possession by the Company to the extent permitted under

applicable law; (ii) shall ensure that any processing or reworking of the Products

will be deemed performed on behalf of the Company; (iii) shall not obliterate any

identifying mark on the Products or their packaging; and (iv) shall keep the

Products separate from any other products.

C. The Company may take possession of the Products at any time after payment

of the price for the Products has become due or any other payment owing to the

Company under the Contract has become due.

D. In the event that the Customer re-sells the Products in the ordinary course of

the Customer's business, the Company may require that the Customer transfer to

the Company the receivables against the Customer's buyer or any third parties

that arise from the sale by the Customer, together with all ancillary rights, until the

Company's receivables against the Customer are discharged in full. The Customer

is authorized to collect the transferred receivables even after the transfer to the

Company until such time as this authorization is revoked by the Company. All

costs incurred by the Company in connection with the transfer and collection of

such receivables shall be borne by the Customer.

E. If the applicable law of the country in which the Products are located do not

permit a retention of title as per this Section 5 but allow the Company to retain

other comparable security interests in the Products, then the Company may

enforce such other security interests. The Customer shall at its expense take any

actions which may be required to validate and preserve the retention of title or

other security interest.

6 Information, Intellectual Property and Generated Data

A. Where the Products are manufactured in accordance with information,

drawings, designs or specifications supplied by the Customer, or where the

Products are altered by the Customer or in accordance with the Customer’s

instructions, then: (i) no warranty is given by the Company as to the suitability or

fitness for purpose of such Products; and (ii) the Customer shall indemnify the

Company against all liabilities in relation to: (a) such Products infringing any

intellectual property right, including but not limited to, patents, registered designs,

software and copyright ("IPR"), and (b) any defect in the Products due to faults or

omissions in such information, drawings, designs, specifications, alterations or

instructions.

B. All IPR, designs, samples, tooling, drawings, models and similar items used by

the Company in relation to the Products are and shall remain the property of the

Company, and such materials shall be returned by the Customer on demand, be

treated as confidential, and not be used, copied, or disclosed to any third party

without the Company's prior written consent. No right or license is granted to the

Customer under any IPR except the right to use or re-sell the Products in the

ordinary course of the Customer's business.

C. The Company reserves any proprietary rights it may have in relation to any data

that is collected, processed or generated by or in connection with a Product after

the putting into operation of the vehicle or equipment into which the Product is

incorporated. At the Company's request, the Customer shall grant access to or

furnish any such data to the Company; the Customer shall see to it that all

applicable laws are complied with for such access or furnishing (e.g. obtaining

consent from natural or legal persons).

7 Warranty

A. If, during the Warranty Period (as per Section 7B), any Products delivered to

the Customer are found upon inspection by the Company not to comply with the

agreed specifications under normal use and when properly installed, the

Company, at its discretion, will provide replacement Products, repair the Products

or refund the price paid by the Customer to the Company for the defective

Products, provided that the Company is notified in writing of the defect

immediately after discovery thereof during the Warranty Period and further

provided that, should the Company so require, the defective Products are returned

freight prepaid. Any costs incurred by any persons removing or refitting the

Products for the purpose of repair or replacement shall be borne by the Customer.

If a complaint about defects is unjustified, the Company may request

reimbursement from the Customer for any costs incurred as a result of the

unjustified complaint.

B. Unless otherwise expressly stated in writing, the "Warranty Period" for the

Products shall be: (i) 12 months from the date of the first registration of the vehicle

in which the Product is incorporated or, in the case of other equipment which does

not require registration, 12 months from the date of the first commissioning of such

equipment in which the Product is incorporated; or (ii) 18 months from the date of

delivery or notification of readiness for delivery to the Customer – whichever of (i)

and (ii) is the earlier, except otherwise prescribed by applicable law. The Warranty

Period for the Products fitted as replacement parts or repaired under warranty will

be the unexpired period of the original warranty.

C. The warranty contained in this Section 7 shall not apply in respect of any

Products: (i) supplied by the Company as samples or prototypes for test or

evaluation purposes (and in these circumstances the Company's only obligation

shall be to endeavor to supply such Products in accordance with any specification,

performance criteria or drawings agreed with the Customer); (ii) where any

information, drawing, design, specification or instruction provided by the Customer

is inaccurate or incorrect; (iii) where all or part of the Products are supplied to the

Company by a third party nominated by the Customer; or (iv) that have been

subject to any unauthorized repair or replacement, modification or alteration.

8 Limitation and Exclusion of Liability

A. The Company's obligations and liabilities to the Customer in respect of the

Products shall be limited to those expressly set out in the Contract Terms.

B. EXCEPT AS OTHERWISE PROVIDED IN SECTION 8A. ABOVE, ALL

WARRANTIES, REPRESENTATIONS AND CONDITIONS AND ALL

LIABILITIES AND OBLIGATIONS WHATSOEVER AND HOWSOEVER

ARISING, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE

ARE HEREBY EXPRESSLY EXCLUDED.

C. NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE

CONTRARY, THE COMPANY SHALL NOT BE LIABLE TO THE CUSTOMER

FOR LOST PROFITS NOR FOR INCIDENTAL, INDIRECT OR

CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH

ANY PRODUCTS WHETHER SUPPLIED OR NOT.

D. The Company does not exclude or limit its liability (if any) to the Customer for

any matter for which it would be illegal for the Company to exclude or to attempt

to exclude its liability.

9 Force Majeure

Neither the Company nor the Customer will be liable for a failure to perform that

arises from causes or events beyond its reasonable control (including but not

limited to, war, terrorism, natural catastrophes, epidemics, fire, strikes and lockouts,

embargoes, governmental sanctions and supplier disruptions or

insolvencies) and without its fault or negligence (“Force Majeure”). The party

claiming the Force Majeure shall give notice in writing as soon as possible both

after the occurrence of the Force Majeure event and after termination of the Force

Majeure event. The Customer shall continue to pay for the Products delivered prior

to the Force Majeure event and shall be responsible for any holding costs during

the Force Majeure event. If this is unreasonable in commercial terms, the

Company may terminate or rescind the Contractor the relevant portions thereof.

10 Assignment

The Customer shall not assign, mortgage, or otherwise dispose of the Contract or

any rights thereunder in whole or in part without the Company's prior written

consent.

11 Termination for Cause

A. Any of the following shall constitute "Cause" (as referred to in Section 11B): (i)

the Customer fails to pay the price when due or otherwise breaches the Contract

or any other contract with the Company or any ZF Company; (ii) the Customer is

unable to pay its debts as they become due, or the Customer otherwise becomes

insolvent or suspends payment or threatens to do so or ceases to do business; or

(iii) steps are taken to: (a) propose any composition or arrangement involving the

Customer and its creditors generally, (b) obtain an administration order or appoint

any receiver in relation to the Customer or any of its property, (c) wind-up or

dissolve the Customer, or (d) change who has control of the Customer; or (iv)

there is a reasonable suspicion that a Breach (as defined in Section 14C.) has

occurred or is likely to occur.

B. If any Cause occurs, or if the Company reasonably believes that any Cause is

about to occur, then the Company may (without prejudice to its other rights

hereunder or otherwise) at any time by 24 hours prior notice to the Customer, and

without opportunity to cure (unless prescribed by applicable law), do any one or

more of the following: (i) modify payment terms under Section 3; (ii) terminate or

rescind the Contract or any release, or any other contracts with the Customer; (iii)

suspend any deliveries to be made under the Contract or any release, or under

any other contracts with the Customer; (iv) revoke any authority to sell, use or

consume any delivered Products and require the Customer to return to the

Company any delivered Products and, if the Customer fails to do so, the Customer

shall reimburse the Company for all costs to obtain re-possession of delivered

Products and costs to re-sell any such Products without giving notice; and/or (v)

require the Customer to reimburse the Company for costs related to any purported

cancellation or failure to take delivery, including but not limited to the cost of any

material, labor, plant, tools and any overheads used, or intended to be used, for

the Customer's order(s).

12 Termination for Convenience

The Company may (without prejudice to its other rights hereunder or otherwise)

at any time by 30 days prior written notice to the Customer terminate or rescind

the Contract or any release. Claims for damages on the part of the Customer due

to such termination or rescission are excluded.

13 Confidentiality

The Customer shall consider all information furnished by the Company under the

Contract (including drawings, specifications, or other documents prepared by the

Company for the Customer in connection with an order) to be confidential and

shall not disclose any such information to any other person, or use such

information itself for any purpose other than the purchase, use or sale of the

Products in accordance with the Contract, unless the Customer obtains the

Company's prior written consent.

14 Compliance with Laws

A. In the performance of the Contract, the Customer warrants that it shall fully

comply with all applicable laws and regulations as well as with the ZF Business

Partner Principles (as amended regularly and available at www.zf.com). The

Customer warrants that it is familiar with and in compliance with, and shall

continue to comply with: (i) all applicable anti-bribery laws including but not limited

to, the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act 2010, as such

acts may be amended from time to time; (ii) not make, directly or indirectly, any

payments or give anything of value to (A) any government official (including

employees of government departments, agencies, or instrumentalities; employees

or agents of wholly or partially government-owned businesses; political parties;

candidates for political office; and, employees or agents of public international

organizations) while knowing or having a reasonable belief that all or some

purpose will be used for the purpose of influencing such person in his or her official

capacity or securing an improper advantage, in order to obtain or retain business

or an advantage in conducting such business, or (B) any other person in order to

induce or reward such person for the corrupt or improper performance of a function

or activity in the course of such person's employment or when acceptance of the

offer would itself constitute such corrupt or improper performance; and (iii) all

applicable laws and regulations related to product compliance, including but not

limited to applicable product safety and environmental standards.

B. The Customer shall inform the Company of the regulations and standards that

relate to the performance of the deliveries and services, operational matters, and

illness and accident prevention no later than the point of order. The Customer shall

make the above-referenced regulations and standards available to the Company

upon request.

C. The Customer shall immediately notify the Company of any indication, in

relation to ZF Company business, of unlawful conduct or conduct resulting in a

Product failing to comply with any laws or regulations referenced in Section

14(A)(iii)) or violation of the ZF Business Partner Principles by any of Customer's

executives, employees, agents or business partners ("Breach").

D. In the event of a Breach the Customer shall indemnify the Company against all

liabilities resulting from such Breach.

E. The Customer shall keep complete records in relation to the Contract and the

Products, and shall retain such records in accordance with applicable laws but at

least for a period of six years. The Company and its third-party representatives

with confidentiality obligations may, during normal business hours and upon

reasonable prior notice, enter the Customer's premises and examine its books

and records to the extent necessary to verify compliance by the Customer with

applicable laws and regulations.

15 Remedies

The rights and remedies provided in the Contract Terms shall provide the

exclusive remedies for the Customer for any misrepresentation, breach of

warranty, covenant or other agreement, and for any other claims, rights, remedies

or matters resulting from, arising out of or relating to the Contract.

16 Severability

If one or more provisions of the Contract should be or become invalid or

unenforceable, the balance of the Contract shall remain in full force and effect. In

this event, the parties shall substitute the invalid or unenforceable provision by a

valid one which as closely as possible achieves the economic purpose of the

invalid or unenforceable provision.

17 No Implied Waiver

The failure of either party at any time to require performance by the other party of

any provision of the Contract will not affect the right to require performance at any

later time, nor will the waiver of either party of a breach of any provision of the

Contract constitute a waiver of any later breach of the same or other provision of

the Contract.

18 Law / Arbitration

A. Where the principal place of business of the Company is located in the EU, the

Contract shall be governed exclusively by and construed in accordance with the

law of Switzerland. Otherwise the Contract shall be governed exclusively by and

construed in accordance with the law of the country or state in which the principal

place of business of the Company is located. In any case the Convention on

Contracts for the International Sale of Goods (CISG) shall not apply.

B. The parties shall use good faith efforts to resolve any dispute, controversy or

claim arising out of or in connection with the Contract through friendly

consultations between the parties. Unless otherwise mutually extended by the

parties, if no settlement is reached within 30 days from the date one party notifies

the other in writing of its intention to submit the dispute, controversy or claim to

arbitration, then any such dispute, controversy or claim arising out of or relating to

the Contract or the breach, termination or invalidity thereof, shall be finally settled

by arbitration in accordance with the following Sections 18C and 18D.

C. Subject to Section 18D, the arbitration shall be conducted under the rules of

the International Chamber of Commerce (ICC), however the ICC Expedited

Procedure Provisions shall not apply. The number of arbitrators shall be three.

The place of arbitration shall be Zurich, Switzerland. The language of the

arbitration shall be English. The parties and the arbitrators shall maintain

confidentiality towards all persons regarding the conduct of arbitral proceedings,

and in particular regarding the parties involved, the witnesses, the experts and

other evidentiary material. Persons acting on behalf of any person involved in the

arbitral proceedings shall likewise be obliged to maintain confidentiality. The

arbitration award shall be final and binding on the parties. The award will be issued

in writing and include a decision on the cost of the proceedings.

D. Notwithstanding Section 18C, the following special rules shall apply: (i) where

the principal place of business of the Company is located in China: (a) the

arbitration shall be conducted by CIETAC according to its rules, (b) the place of

arbitration shall be where the principal place of business of the Company is

located, or if CIETAC does not administer arbitration at such location, such other

place closest to the principal place of business of the Company where CIETAC

administers arbitration, and (c) the number of arbitrators shall be three; (ii) where

the principal place of business of the Company is located in Canada, the US or

Mexico: (a) the arbitration shall be conducted by AAA under its Commercial

Arbitration Rules, (b) the place of arbitration shall be Detroit, and (c) the number

of arbitrators shall be three; or (iii) where the principal place of business of the

Company is located in Argentina, Brazil or Colombia: (a) the arbitration shall be

conducted by AMCHAM Brazil according to its rules, (b) the place of arbitration

shall be Buenos Aires (for Argentina), Sao Paulo (for Brazil) or Bogota (for

Colombia), (c) the language of the arbitration shall be Spanish (for Argentina and

Colombia) or Portuguese (for Brazil), and (d) the number of arbitrators shall be

three.

19 General

A. The Company will (without prejudice to its other rights hereunder or otherwise)

have in respect of all unpaid debts due from the Customer a lien on: (i) finished

Products delivered to the Customer; (ii) finished Products that have yet to be

delivered to the Customer; and (iii) all property of the Customer in the possession

of the Company.

B. The Company may set-off any liability of the Customer under the Contract or

any other contract with any ZF Company, against any liability of the Company or

any ZF Company to the Customer or any affiliate of the Customer.

C. The Company and the Customer are contracting solely on the basis of orders

expressly agreed by the Company, including the Contract Terms, which contain

the entire understanding of the parties and is intended as a final expression of the

Contract and a complete statement of the terms thereof, and may not be amended,

modified or otherwise supplemented unless such amendments, modifications or

supplements are in writing and signed by an authorized representative of the

Company.

1 Definitions, Applicable Terms

A. In these terms and conditions of sale, the following words have the following

meanings:

  • “Contract” - the contract made by the Company’s acceptance of an order issued by the Customer, which Contract shall be on and subject to the Contract Terms.
  • “Contract Terms” - these terms and conditions of sale and any terms and conditions set out or identified in the Company Documentation.
  • “ZF Company” - ZF Friedrichshafen AG or any company under the direct or indirect control of ZF Friedrichshafen AG.
  • “Company” - the ZF Company that sells the Products to the Customer.
  • “Company Documentation” - any quotation, or response to a request for quotation, or acceptance or acknowledgement of an order, or response to the Customer's order issued by or on behalf of the Company.
  • “Customer” - person(s), firm or company who purchases the Products from the Company.
  • "Products” - any products or services agreed to be supplied by the Company, unless other ZF terms and conditions for special products and services apply.

B. Where the Company supplies the Products under an order received from the

Customer, the order (and each scheduled release thereunder, if applicable) shall

be subject to the Contract Terms, and the Company's acceptance of such order

or release is limited to and expressly conditioned upon the Customer’s acceptance

of the Contract Terms exclusively in replacement of any Customer terms.

Furthermore, the Customer's acceptance of the Products shall be deemed as

acceptance of the Contract Terms exclusively in replacement of any Customer

terms. Any terms and conditions deviating from the Contract Terms, and any other

reservations stipulated by the Customer, shall not come into effect, unless the

Company has expressly accepted the same in writing for a specific order.

C. Company hereby objects to and rejects any proposal by the Customer for any

terms additional to or different from the Contract Terms.

D. The Company reserves the right, subject to the Contract Terms and applicable

law, to reject an order or release received from the Customer.

2 Prices

A. Unless otherwise expressly stated in writing, the price stated is inclusive of all

discounts and productivity improvements, but exclusive of: (i) packaging; (ii)

delivery and carriage charges unless such charges are borne by the Company in

accordance with the applicable Incoterms® 2010 delivery term; and (iii) Value

Added Tax and any other taxes and duties, which taxes and duties shall be paid

by the Customer at the rate and in the manner prescribed by applicable law from

time to time.

B. The Company may adjust the price stated to take account of any changes,

including but not limited to: (i) any changes in the Product specification made at

the request of the Customer and agreed by the Company; (ii) any delay caused

by the Customer; (iii) any increase in raw materials or economic costs; (iv) any

changes in volumes; or (v) any other changes in assumptions from the quoted

levels.

C. The information contained in printed matter (such as price lists, brochures, and

catalogs), in cost estimates, on electronic media, or on the Company's Internet

pages and documents related to its offer such as illustrations, descriptions,

drawings, dimension and weight information, other technical data as well as

referenced standards, e.g. Deutsches Institut für Normung (DIN), International

Organization for Standardization (ISO), Society of Automotive Engineers (SAE),

or other corporate or inter-company standards and samples, are only

approximately authoritative unless they are expressly identified in writing as

binding.

3 Payment

A. Unless otherwise expressly stated in writing, payments are due to the Company

30 days from the date of the Company’s invoice, and at such place and in such

currency as designated by the Company, with funds immediately available in the

Company’s account.

B. On the Customer failing to make full payment when due, the Company may

(without prejudice to other rights hereunder or otherwise): (i) require future

payments in advance of delivery; (ii) suspend delivery of any Products without

incurring any liability to the Customer; (iii) terminate or rescind the Contract or any

outstanding release; (iv) charge interest on the amount due at the lower of: (a)

four percentage points per annum above the base rate as defined, from time to

time, by the central bank of the country in which the principal place of business of

the Company is located, calculated from the due date, or (b) the maximum rate

under applicable law; (v) claim additional damages under applicable law; and (vi)

set-off any amount owing by any ZF Company to the Customer or to any Customer

affiliate.

C. Bills of exchange (e.g. Term Bills, Credit Notes, etc.) and checks are accepted

only by way of provisional performance. They shall not be deemed payment until

they are cashed. Discount charges and bill of exchange charges shall be borne

by the Customer and be paid immediately. The Company reserves the right to

decline bills of exchange. The Company is not liable for timely submission,

protestation, notification, and return of bills of exchange in the event that they are

not cashed.

D. Without the Company's prior written consent, the Customer may withhold

payments or offset them with counterclaims only insofar as the Customer's

counterclaims are uncontested or have been determined conclusively to have

legal force by a court having jurisdiction over the parties.

4 Delivery

A. Unless otherwise expressly agreed in writing, the delivery term shall be FCA,

Company’s location, Incoterms® 2010.

B. The Company will endeavor to deliver the Products within the time agreed (if

any), and if no time is agreed, within a reasonable time, and in the quantities

agreed (if any). Notwithstanding the foregoing, the Company shall not, subject to

the Contract Terms and to applicable law, be liable for any delay in the delivery of

the Products, nor for discrepancies in quantities delivered.

C. Subject to the Company’s right of rejection, releases shall be binding upon the

Customer. If shipping of the Products is delayed due to the Customer’s

responsibility, or if the Customer otherwise fails to take delivery of the Products

when they are ready for delivery, the Company may, at its option, either store the

Products itself or have them stored by third parties on such terms as the Company

may in its discretion think fit. The cost of storage, together with any additional

insurance or handling charges, will be charged to the Customer.

D. The Company may make partial deliveries. Partial deliveries will be invoiced

immediately and separately.

E. Packaging and shipping will be undertaken in accordance with the Company’s

best judgment but with no further liability on the part of the Company. Additional

or different protective equipment will be supplied only insofar as this is expressly

agreed in writing. At the Customer’s request and expense, the shipment will be

insured against all insurable risks.

5 Title, Risk and Right of Re-possession

A. Risk of loss to the Products shall pass to the Customer in accordance with the

agreed Incoterms® 2010 delivery term.

B. Title to the Products shall not pass to the Customer until the price for the

Products has been paid in full. Until the price for the Products has been paid in

full, the Customer, or any agent of the Customer or any third party: (i) shall hold

the Products subject to a security interest or lien in favour of the Company allowing

for the right of re-possession by the Company to the extent permitted under

applicable law; (ii) shall ensure that any processing or reworking of the Products

will be deemed performed on behalf of the Company; (iii) shall not obliterate any

identifying mark on the Products or their packaging; and (iv) shall keep the

Products separate from any other products.

C. The Company may take possession of the Products at any time after payment

of the price for the Products has become due or any other payment owing to the

Company under the Contract has become due.

D. In the event that the Customer re-sells the Products in the ordinary course of

the Customer's business, the Company may require that the Customer transfer to

the Company the receivables against the Customer's buyer or any third parties

that arise from the sale by the Customer, together with all ancillary rights, until the

Company's receivables against the Customer are discharged in full. The Customer

is authorized to collect the transferred receivables even after the transfer to the

Company until such time as this authorization is revoked by the Company. All

costs incurred by the Company in connection with the transfer and collection of

such receivables shall be borne by the Customer.

E. If the applicable law of the country in which the Products are located do not

permit a retention of title as per this Section 5 but allow the Company to retain

other comparable security interests in the Products, then the Company may

enforce such other security interests. The Customer shall at its expense take any

actions which may be required to validate and preserve the retention of title or

other security interest.

6 Information, Intellectual Property and Generated Data

A. Where the Products are manufactured in accordance with information,

drawings, designs or specifications supplied by the Customer, or where the

Products are altered by the Customer or in accordance with the Customer’s

instructions, then: (i) no warranty is given by the Company as to the suitability or

fitness for purpose of such Products; and (ii) the Customer shall indemnify the

Company against all liabilities in relation to: (a) such Products infringing any

intellectual property right, including but not limited to, patents, registered designs,

software and copyright ("IPR"), and (b) any defect in the Products due to faults or

omissions in such information, drawings, designs, specifications, alterations or

instructions.

B. All IPR, designs, samples, tooling, drawings, models and similar items used by

the Company in relation to the Products are and shall remain the property of the

Company, and such materials shall be returned by the Customer on demand, be

treated as confidential, and not be used, copied, or disclosed to any third party

without the Company's prior written consent. No right or license is granted to the

Customer under any IPR except the right to use or re-sell the Products in the

ordinary course of the Customer's business.

C. The Company reserves any proprietary rights it may have in relation to any data

that is collected, processed or generated by or in connection with a Product after

the putting into operation of the vehicle or equipment into which the Product is

incorporated. At the Company's request, the Customer shall grant access to or

furnish any such data to the Company; the Customer shall see to it that all

applicable laws are complied with for such access or furnishing (e.g. obtaining

consent from natural or legal persons).

7 Warranty

A. If, during the Warranty Period (as per Section 7B), any Products delivered to

the Customer are found upon inspection by the Company not to comply with the

agreed specifications under normal use and when properly installed, the

Company, at its discretion, will provide replacement Products, repair the Products

or refund the price paid by the Customer to the Company for the defective

Products, provided that the Company is notified in writing of the defect

immediately after discovery thereof during the Warranty Period and further

provided that, should the Company so require, the defective Products are returned

freight prepaid. Any costs incurred by any persons removing or refitting the

Products for the purpose of repair or replacement shall be borne by the Customer.

If a complaint about defects is unjustified, the Company may request

reimbursement from the Customer for any costs incurred as a result of the

unjustified complaint.

B. Unless otherwise expressly stated in writing, the "Warranty Period" for the

Products shall be: (i) 12 months from the date of the first registration of the vehicle

in which the Product is incorporated or, in the case of other equipment which does

not require registration, 12 months from the date of the first commissioning of such

equipment in which the Product is incorporated; or (ii) 18 months from the date of

delivery or notification of readiness for delivery to the Customer – whichever of (i)

and (ii) is the earlier, except otherwise prescribed by applicable law. The Warranty

Period for the Products fitted as replacement parts or repaired under warranty will

be the unexpired period of the original warranty.

C. The warranty contained in this Section 7 shall not apply in respect of any

Products: (i) supplied by the Company as samples or prototypes for test or

evaluation purposes (and in these circumstances the Company's only obligation

shall be to endeavor to supply such Products in accordance with any specification,

performance criteria or drawings agreed with the Customer); (ii) where any

information, drawing, design, specification or instruction provided by the Customer

is inaccurate or incorrect; (iii) where all or part of the Products are supplied to the

Company by a third party nominated by the Customer; or (iv) that have been

subject to any unauthorized repair or replacement, modification or alteration.

8 Limitation and Exclusion of Liability

A. The Company's obligations and liabilities to the Customer in respect of the

Products shall be limited to those expressly set out in the Contract Terms.

B. EXCEPT AS OTHERWISE PROVIDED IN SECTION 8A. ABOVE, ALL

WARRANTIES, REPRESENTATIONS AND CONDITIONS AND ALL

LIABILITIES AND OBLIGATIONS WHATSOEVER AND HOWSOEVER

ARISING, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE

ARE HEREBY EXPRESSLY EXCLUDED.

C. NOTWITHSTANDING ANYTHING CONTAINED HEREIN TO THE

CONTRARY, THE COMPANY SHALL NOT BE LIABLE TO THE CUSTOMER

FOR LOST PROFITS NOR FOR INCIDENTAL, INDIRECT OR

CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH

ANY PRODUCTS WHETHER SUPPLIED OR NOT.

D. The Company does not exclude or limit its liability (if any) to the Customer for

any matter for which it would be illegal for the Company to exclude or to attempt

to exclude its liability.

9 Force Majeure

Neither the Company nor the Customer will be liable for a failure to perform that

arises from causes or events beyond its reasonable control (including but not

limited to, war, terrorism, natural catastrophes, epidemics, fire, strikes and lockouts,

embargoes, governmental sanctions and supplier disruptions or

insolvencies) and without its fault or negligence (“Force Majeure”). The party

claiming the Force Majeure shall give notice in writing as soon as possible both

after the occurrence of the Force Majeure event and after termination of the Force

Majeure event. The Customer shall continue to pay for the Products delivered prior

to the Force Majeure event and shall be responsible for any holding costs during

the Force Majeure event. If this is unreasonable in commercial terms, the

Company may terminate or rescind the Contractor the relevant portions thereof.

10 Assignment

The Customer shall not assign, mortgage, or otherwise dispose of the Contract or

any rights thereunder in whole or in part without the Company's prior written

consent.

11 Termination for Cause

A. Any of the following shall constitute "Cause" (as referred to in Section 11B): (i)

the Customer fails to pay the price when due or otherwise breaches the Contract

or any other contract with the Company or any ZF Company; (ii) the Customer is

unable to pay its debts as they become due, or the Customer otherwise becomes

insolvent or suspends payment or threatens to do so or ceases to do business; or

(iii) steps are taken to: (a) propose any composition or arrangement involving the

Customer and its creditors generally, (b) obtain an administration order or appoint

any receiver in relation to the Customer or any of its property, (c) wind-up or

dissolve the Customer, or (d) change who has control of the Customer; or (iv)

there is a reasonable suspicion that a Breach (as defined in Section 14C.) has

occurred or is likely to occur.

B. If any Cause occurs, or if the Company reasonably believes that any Cause is

about to occur, then the Company may (without prejudice to its other rights

hereunder or otherwise) at any time by 24 hours prior notice to the Customer, and

without opportunity to cure (unless prescribed by applicable law), do any one or

more of the following: (i) modify payment terms under Section 3; (ii) terminate or

rescind the Contract or any release, or any other contracts with the Customer; (iii)

suspend any deliveries to be made under the Contract or any release, or under

any other contracts with the Customer; (iv) revoke any authority to sell, use or

consume any delivered Products and require the Customer to return to the

Company any delivered Products and, if the Customer fails to do so, the Customer

shall reimburse the Company for all costs to obtain re-possession of delivered

Products and costs to re-sell any such Products without giving notice; and/or (v)

require the Customer to reimburse the Company for costs related to any purported

cancellation or failure to take delivery, including but not limited to the cost of any

material, labor, plant, tools and any overheads used, or intended to be used, for

the Customer's order(s).

12 Termination for Convenience

The Company may (without prejudice to its other rights hereunder or otherwise)

at any time by 30 days prior written notice to the Customer terminate or rescind

the Contract or any release. Claims for damages on the part of the Customer due

to such termination or rescission are excluded.

13 Confidentiality

The Customer shall consider all information furnished by the Company under the

Contract (including drawings, specifications, or other documents prepared by the

Company for the Customer in connection with an order) to be confidential and

shall not disclose any such information to any other person, or use such

information itself for any purpose other than the purchase, use or sale of the

Products in accordance with the Contract, unless the Customer obtains the

Company's prior written consent.

14 Compliance with Laws

A. In the performance of the Contract, the Customer warrants that it shall fully

comply with all applicable laws and regulations as well as with the ZF Business

Partner Principles (as amended regularly and available at www.zf.com). The

Customer warrants that it is familiar with and in compliance with, and shall

continue to comply with: (i) all applicable anti-bribery laws including but not limited

to, the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act 2010, as such

acts may be amended from time to time; (ii) not make, directly or indirectly, any

payments or give anything of value to (A) any government official (including

employees of government departments, agencies, or instrumentalities; employees

or agents of wholly or partially government-owned businesses; political parties;

candidates for political office; and, employees or agents of public international

organizations) while knowing or having a reasonable belief that all or some

purpose will be used for the purpose of influencing such person in his or her official

capacity or securing an improper advantage, in order to obtain or retain business

or an advantage in conducting such business, or (B) any other person in order to

induce or reward such person for the corrupt or improper performance of a function

or activity in the course of such person's employment or when acceptance of the

offer would itself constitute such corrupt or improper performance; and (iii) all

applicable laws and regulations related to product compliance, including but not

limited to applicable product safety and environmental standards.

B. The Customer shall inform the Company of the regulations and standards that

relate to the performance of the deliveries and services, operational matters, and

illness and accident prevention no later than the point of order. The Customer shall

make the above-referenced regulations and standards available to the Company

upon request.

C. The Customer shall immediately notify the Company of any indication, in

relation to ZF Company business, of unlawful conduct or conduct resulting in a

Product failing to comply with any laws or regulations referenced in Section

14(A)(iii)) or violation of the ZF Business Partner Principles by any of Customer's

executives, employees, agents or business partners ("Breach").

D. In the event of a Breach the Customer shall indemnify the Company against all

liabilities resulting from such Breach.

E. The Customer shall keep complete records in relation to the Contract and the

Products, and shall retain such records in accordance with applicable laws but at

least for a period of six years. The Company and its third-party representatives

with confidentiality obligations may, during normal business hours and upon

reasonable prior notice, enter the Customer's premises and examine its books

and records to the extent necessary to verify compliance by the Customer with

applicable laws and regulations.

15 Remedies

The rights and remedies provided in the Contract Terms shall provide the

exclusive remedies for the Customer for any misrepresentation, breach of

warranty, covenant or other agreement, and for any other claims, rights, remedies

or matters resulting from, arising out of or relating to the Contract.

16 Severability

If one or more provisions of the Contract should be or become invalid or

unenforceable, the balance of the Contract shall remain in full force and effect. In

this event, the parties shall substitute the invalid or unenforceable provision by a

valid one which as closely as possible achieves the economic purpose of the

invalid or unenforceable provision.

17 No Implied Waiver

The failure of either party at any time to require performance by the other party of

any provision of the Contract will not affect the right to require performance at any

later time, nor will the waiver of either party of a breach of any provision of the

Contract constitute a waiver of any later breach of the same or other provision of

the Contract.

18 Law / Arbitration

A. Where the principal place of business of the Company is located in the EU, the

Contract shall be governed exclusively by and construed in accordance with the

law of Switzerland. Otherwise the Contract shall be governed exclusively by and

construed in accordance with the law of the country or state in which the principal

place of business of the Company is located. In any case the Convention on

Contracts for the International Sale of Goods (CISG) shall not apply.

B. The parties shall use good faith efforts to resolve any dispute, controversy or

claim arising out of or in connection with the Contract through friendly

consultations between the parties. Unless otherwise mutually extended by the

parties, if no settlement is reached within 30 days from the date one party notifies

the other in writing of its intention to submit the dispute, controversy or claim to

arbitration, then any such dispute, controversy or claim arising out of or relating to

the Contract or the breach, termination or invalidity thereof, shall be finally settled

by arbitration in accordance with the following Sections 18C and 18D.

C. Subject to Section 18D, the arbitration shall be conducted under the rules of

the International Chamber of Commerce (ICC), however the ICC Expedited

Procedure Provisions shall not apply. The number of arbitrators shall be three.

The place of arbitration shall be Zurich, Switzerland. The language of the

arbitration shall be English. The parties and the arbitrators shall maintain

confidentiality towards all persons regarding the conduct of arbitral proceedings,

and in particular regarding the parties involved, the witnesses, the experts and

other evidentiary material. Persons acting on behalf of any person involved in the

arbitral proceedings shall likewise be obliged to maintain confidentiality. The

arbitration award shall be final and binding on the parties. The award will be issued

in writing and include a decision on the cost of the proceedings.

D. Notwithstanding Section 18C, the following special rules shall apply: (i) where

the principal place of business of the Company is located in China: (a) the

arbitration shall be conducted by CIETAC according to its rules, (b) the place of

arbitration shall be where the principal place of business of the Company is

located, or if CIETAC does not administer arbitration at such location, such other

place closest to the principal place of business of the Company where CIETAC

administers arbitration, and (c) the number of arbitrators shall be three; (ii) where

the principal place of business of the Company is located in Canada, the US or

Mexico: (a) the arbitration shall be conducted by AAA under its Commercial

Arbitration Rules, (b) the place of arbitration shall be Detroit, and (c) the number

of arbitrators shall be three; or (iii) where the principal place of business of the

Company is located in Argentina, Brazil or Colombia: (a) the arbitration shall be

conducted by AMCHAM Brazil according to its rules, (b) the place of arbitration

shall be Buenos Aires (for Argentina), Sao Paulo (for Brazil) or Bogota (for

Colombia), (c) the language of the arbitration shall be Spanish (for Argentina and

Colombia) or Portuguese (for Brazil), and (d) the number of arbitrators shall be

three.

19 General

A. The Company will (without prejudice to its other rights hereunder or otherwise)

have in respect of all unpaid debts due from the Customer a lien on: (i) finished

Products delivered to the Customer; (ii) finished Products that have yet to be

delivered to the Customer; and (iii) all property of the Customer in the possession

of the Company.

B. The Company may set-off any liability of the Customer under the Contract or

any other contract with any ZF Company, against any liability of the Company or

any ZF Company to the Customer or any affiliate of the Customer.

C. The Company and the Customer are contracting solely on the basis of orders

expressly agreed by the Company, including the Contract Terms, which contain

the entire understanding of the parties and is intended as a final expression of the

Contract and a complete statement of the terms thereof, and may not be amended,

modified or otherwise supplemented unless such amendments, modifications or

supplements are in writing and signed by an authorized representative of the

Company.

Privacy Preference Center

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Technical Mandatory Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

More Information

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Technical Mandatory Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.