Direct "wire" to the world
Remote Video Assistance, is a remote support via video. Colleagues from Passau will support you in terms of operational setups or technical problems worldwide – in real time and without costly business trips.
Over video conferencing the experts from Passau can get a clear picture from the situation on-site and can easily have a look over the shoulder of the colleague wherever he is! The Passau expert can see the same situation as the technician on-site, this makes communication a lot easier and minimizes misunderstandings. The usage of a camera and the communication via Skype guarantees you an efficient support almost everywhere in the world - in real time and without costly business trips.