the new diagnostic software
Step into the future of workshop efficiency with the ZF Scan – the new diagnostic solution for all ZF Group components and systems.
ZF will migrate all legacy diagnostic licences to ZF Scan, including all WABCO System Diagnostics SD 1.0. The first licences to be migrated will be WABCO Trailer, Truck and Bus, followed by ZF Testman and Toolbox+ solutions. ZF Scan will be available via the powerful ZF [pro]Diagnostics Suite.
Take advantage and upgrade to ZF Scan as soon as you receive an invitation via email.
How does this work? Watch the step-by-step video:
how to register
ZF Scan is accessible via the new desktop application ZF [pro]Diagnostics Suite. To start using ZF Scan, follow the instructions below to register and configure ZF [pro]Diagnostics Suite.
How to register:
You got an invitation email by the administrator of the ZF [pro]Diagnostics organization. Click the "Create Account" button to start the registration process.
Confirm your first name, last name, select preferred language and click the ‘Continue’ button.
You have to set your password, which will be used for logging into the ZF [pro]Diagnostics Suite Admin Portal and the ZF [pro]Diagnostics Suite Desktop.
After the password is set, a confirmation dialog is displayed with a link redirecting you to the ZF [pro]Diagnostics Suite Admin Portal login.
You need to log into the ZF [pro]Diagnostics Suite Admin Portal using the registered email address and the password set during the registration process.
How to configure:
In the ZF [pro]Diagnostic Admin portal, go to the ‘Download’ section, where you can download the ZF [pro]Diagnostic Suite desktop application.
You have to complete the installation process of the ZF [pro]Diagnostics Suite Desktop application using the downloaded installer file. It is a regular Windows installation where you need to follow the instructions provided by the installer.
Note: Administrator rights are necessary.
You have to log into the ZF [pro]Diagnostics Suite Desktop application using the email and password defined earlier during the registration process.
Note: If you do not log out before closing the application, login is not required until the defined period expires.
You have to authorize the communication between the ZF [pro]Diagnostics Suite desktop application and the cloud solution.
You have to select one of the available licenses during the initial login into the ZF [pro]Diagnostics Suite Desktop application. This license is then bound to you and your hardware.
Note: The license can be released in the License section of the ZF [pro]Diagnostics Suite Desktop.
Before starting any diagnostic activity, you need to configure the proper VCI for communication.
Note: Currently, Diagnostic Interface II and ZF DCI are supported.
frequent questions and answers
There is no need to replace.
Yes.
SCALAR is one of the infrastructure systems for ZF Scan.
The first invitation into ZF [pro]Diagnostics Suite will be sent from SCALAR.
After the registration in Wabco Customer Center you will receive an invitation to create an organisation account in ZF [pro]Diagnostics Suite.
The new ZF DCI will have an adapter to fit existing cabling.
Vehicle history is a feature which stores information about all Diagnostics sessions for specific vehicle. Vehicle history is stored locally and when the internet connection is available, it is uploaded to the cloud.
Depending on the organization type and IT security protocols you might need admin rights.
Yes, PIN 1 and PIN 2 are still valid.
Yes. Any purchased subscription package will work for up to 15 days offline. After this time, cloud validity and update verification must be performed. Some functions will be limited in offline mode, E.g. Vehicle history.
Currently, there is no auto-log out function. The user can log out with closing the application.
A customer must have an email address because we send all users an invitation per email to use the ZF [pro]Diagnostics Suite.
Legacy mechanism is still available in SD 1.0 application
He needs to connect to internet and click the "forgot password" functionality.
Customer is identified via relevant accounts in Wabco Customer Center.
User himself needs to update the data. Organisation can request change to ZF Customer Service. You can login to your account here: https://www.wabco-customercentre.com/catalog/en
Yes, it will support SUMS.
Yes. There is one desktop icon to start all diagnostics work. Once login it is intuitive to navigate step by step.
Initially key languages will be supported: English, German, Spanish, French, Italian.
Later Polish, Chinese, Turkish, Portuguese, and others will be added.
Yes. You can login to Wabco Customer Center and reach out to Technical Support.
Yes, it will support SUMS.
Not in the initial release.
Depending on the complexity of the vehicle (between 30s to a couple of minutes).
Go to “admin” function in ZF [pro]Diagnostics Suite. This redirects you to an online admin portal.
You will receive an invitation to ZF [pro]Diagnostics Suite.
Validity of the licence won’t be affected.
The legacy SD1.0 are no longer needed.
After successful payment activation follows immediately by invitation e-mail.
In need of support?
Do you still have any question? Reach out to our technical support via Wabco Customer Center!
