ZF Aftermarket – Your reliable partner when it comes to service

Our service concept offerings:

Automated and autonomous driving are important technologies for making the future of transport and cities safer, more effective and more pleasant.

ZF Aftermarket provide on-site support with comprehensive repair and system expertise! The ZF fleet solution can be integrated into existing fleet management systems and we are offering maintenance and service globally and 24/7. Always a person to contact near you to offer you fast and efficient help.

Your benefits:

  • 24/7 support (hotline)
  • Competence center for maintenance
  • Dedicated workshop connection
  • Worldwide service network
  • Access to OE know-how
  • Extensive range of training courses
  • Fast spare parts supply

OUR SERVICE FOR YOUR AUTONOMOUS TRANSPORT SYSTEM

Flexible Service solutions

Our service solutions allow efficient service with specific information and support for your fleet. By using Automotive Grade, we guarantee compliance with the highest Safety & Cyber Security standards for a robust and safe autonomous transport system.

Thanks to its automotive grade sensor set, computing ECUs and the virtual driving and safety software the autonomous vehicle collects and evaluates detailled traffic and driving data non-stop.

Should a malfunction occur, we provide direct service support via the ZF Cloud and ZF Smart Repair Solutions by the Center of Competence.

With the ZF Smart Repair Solutions automatically analyzing vehicle data, the Center of Competence provides comprehensive repair service for complex repairs – onsite and remotely. We care about you and our technology in use.

ZF Shuttle service

Maximize your fleet's uptime

Thus, we guarantee maximum availability of your Autonomous Transport System and preventively support you with these topics:

  • Predictive maintenance
  • Fast notification and resolution of service bulletins and callbacks
  • Standard repair procedures and highly qualified mechanics/engineers
  • Use of the latest software version

The coverage of an entire lifecycle

Maximum system availability

The ZF Aftermarket Service supports your Autonomous Transport System with our comprehensive and customizable service concept that ensures the highest service availability and safety standards. Our service concepts build on each other so you get all the services from the previous smaller service bundle.

Pure Plus Premium
On-demand + Full service + Overhaul
Perfect for your on-demand needs

  • Tailored service and operations
  • Best-in-class logistics
  • Comprehensive training
All the benefits of Pure AND

  • Fastest remote & onsite support 24/7
  • Full lifecycle assistance
  • Highest quality and sustainable standards
All the benefits of Pure & Plus AND

  • Shuttle refresh
  • Uptime guarantee
  • Extended warranty
  • Pay-per-Use

You have further questions?

If you want to get more information about our service concepts please download this detailed overview.

Do you have any further questions? Please contact us for your individual service concept solution.