Running a workshop comes with challenges and you may find yourself asking these types of questions on a day to day basis.
- How can I be sure I’m sourcing the best braking parts?
- How can I make the workshop more efficient?
- How can I source the parts I need quickly?
- How do I ensure I have happy customers?
The simplest solution to these questions is to have trust in the parts you buy. If you source parts from the same manufacturer – a quality manufacturer who has expert knowledge of the whole braking system – you can have faith that the parts you’re fitting have been designed to work in harmony with each other and fit right first time. You can also be sure that they come complete with everything you need for a smooth fit and won’t cause any comebacks after the customer leaves your workshop.
The best parts often come from manufacturers who also create original equipment solutions. Original equipment is designed and built from the ground up to meet the real-world challenges that drivers face every day. They’re also based on the latest insights, discovered through direct research and development relationships with major motor manufacturers around the world.
Underpinned by ZF Group’s innovation expertise, TRW designs braking systems for over half the world’s OE vehicles and therefore all TRW’s parts are crafted, designed, built and tested with the same level of expertise, quality, passion and knowledge that goes into TRW’s OE braking system design.
To achieve efficient installation, use a quality manufacturer that will give you unique aftermarket support. For example, The TRW Corner Module concept delivers braking, steering and suspension parts that work together in harmony. All Corner Module components come with tools and fitting kits that help you get a perfect fit, fast. That means you can give the same excellent service, every time – and your customer can rely on the best performance, every time. For more ways to ways to increase efficiency see our blog on ‘8 ways to make cost savings and increase profitability in your workshop’.
Use a trusted supplier who offers wide coverage and complete solutions – a manufacturer who your preferred distributor/retailer will always have in stock. This will enable you to achieve increased profitability because you can source the products you need quickly, which means you spend less time searching for parts and more time focusing on keeping jobs moving through your garage. TRW offers broad and expert coverage, backed by more than 100 years of experience and supported by ZF Group’s world-leading OE expertise, knowledge and innovation.
Use a quality manufacturer who makes parts you trust, who offers wide coverage and who provides fitting tools and support. These are the things that enable you to give the same excellent service, every time. They are easy wins that will keep customers coming back to you as a trusted workshop time and time again.
With the benefits of greater efficiency, profitability and customer satisfaction to be enjoyed, it makes sense to source parts from a single and well-known manufacturer.
Customer Service E-Book
Discover useful tips to help you deliver excellent customer service.
