ZF-Aftermarket Off-Highway
FAQ and Important Hints

Please keep in mind that we only display selected products for which you can submit a nonbinding request. A request does not conclude a purchase contract.

The product information is exclusively addressed to and is only valid for business persons (in terms of §14 BGB, German Civil Code). If you are an end user (in terms of §13 BGB, German Civil Code), please contact one of our 650 service locations all around the world. You can find them here:

Service locations

Where there are prices given, they are valid for pick-up at one of the following service locations in Germany:

Berlin, Darmstadt, Dortmund, Dresden, Magdeburg, Minden, Passau, Saarbrucken or Stuttgart.

The especially attractive online offers cannot be renegotiated. All prices are without VAT.

If you have found a suitable product, please fill in the request form as completely as possible. This way you submit a nonbinding request. ZF Aftermarket will then submit an offer to you. A purchase contract will only be concluded if you accept this offer. In case you need a product which is not featured in our offers please fill in the request form as well. We will then assess its availability and submit an offer to you.

In case you need a product which is not featured in our offers please fill in the request form as well. We will then assess its availability and submit an offer to you.

Due to the especially attractive online prices it is not possible to ship the products to you.

You can pick them up at one of our service locations in Berlin, Darmstadt, Dortmund, Dresden, Magdeburg, Minden, Passau, Saarbrucken or Stuttgart upon consultation. Alternatively, you can engage a forwarder to pick up the goods in Passau. Please let us know your preferred collection method right when placing your request.

The products can be picked up at one of our German service locations in Berlin, Darmstadt, Dortmund, Dresden, Magdeburg, Minden, Passau, Saarbrucken or Stuttgart upon consultation. Alternatively, you can engage a forwarder to pick up the goods in Passau. Please let us know your preferred collection method right when placing your request.

Usually, the products are on stock in Passau, Germany. Depending on the pick up location you chose, there is a delivery time of a few days. For further information, please refer to the respective product description.

You can pay by prepayment-bank transfer, PayPal or by bank- or credit card. Due to organizational reasons, cash payment at pickup is not possible.

The standard ZF service and warranty also apply to all the products offered here.

Yes, we exclusively offer original ZF parts.

Products with quality categories REMAN and SMART are refurbished in ZF-owned workshops.

We offer products in up to three different categories. The respective category is indicated in the product description:

NEW: Brand new

REMAN: Remanufactured to OEM quality

SMART: Fully refurbished used transmissions at very reasonable prices

We offer products in up to three different categories. The respective category is indicated in the product description:

NEW: Brand new

REMAN: Remanufactured to OEM quality

SMART: Fully refurbished used transmissions at very reasonable prices

We offer products in up to three different categories. The respective category is indicated in the product description:

NEW: Brand new

REMAN: Remanufactured to OEM quality

SMART: Fully refurbished used transmissions at very reasonable prices

Please check the corresponding 10-digit ZF numbers (xxxx.xxx.xxx) first.

If you are not sure about them, we are glad to help.

Of course, we mount the part into your vehicle in one of our 650 service locations worldwide if requested. You can find the closest location here:

Service locations

Please always use appropriate and approved filters, oils and grease when running ZF units. Of course, you can purchase them here as well.

For general technical questions concerning all ZF products, please use our contact form.

Write us an email to E-Commerce.Off-Highway@zf.com or call us: +49 (0)851 494 2057.