Data Protection Notice for ZF Aftermarket WhatsApp Newsletter

The Data Controller for the ZF Aftermarket WhatsApp newsletter is:

ZF India Private Limited
Division ZF Aftermarket
Sixth Floor Amar Tech Park, Besides Mitcon College Balewadi,
Pune 411045 Maharashtra, India

If you have any questions regarding this Data Protection Notice, you can reach out to Data Protection Officer at e-mail: privacy@zf.com

When you subscribe to the ZF Aftermarket WhatsApp newsletter, we process your mobile number and your WhatsApp profile name. In addition, you can specify interests as part of the registration in order to receive offers only in special categories. The legal basis for the processing is your consent.You can unsubscribe from our newsletter/offers at any time and withdraw your consent for future communication. Simply send a message with "STOP" in the WhatsApp chat and you will be immediately unsubscribed from the newsletter, ensuring you no longer receive any offers. When you select your interests and corresponding categories, we will send you information about products, services, interesting offers, current promotions, competitions and surveys tailored to your preferences. If you consent to the use of marketing services on our website, we will utilize the data about your purchasing behavior (e.g. purchasing in our online shops, purchased product, price, payment methods) as well as response data (e.g. opening and click rates of newsletters, reactions to campaigns). We also process your data to comply with legal retention obligations, particularly those related to tax and commercial law. In certain situations, we process your data to protect our legitimate interests, such as in the event of a legal dispute, where we need to use the data as evidence.

Since this is an automated service designed solely for delivering the Aftermarket newsletter, please refrain from sending any personal text or voice messages, images or videos containing personal data. We will not read or process such messages.

Data may be transferred to third parties or other recipients, such as our processors, solely for the purpose of distributing the ZF Aftermarket WhatsApp newsletter. We prefer to process your data within India. However, we may use service providers that process data outside this region When transferring data to countries outside India, please be aware that the high level of data protection may not be guaranteed. For instance, there is a risk that this data could be processed by third-country authorities without effective legal remedies or enforceable rights for the data subjects.In such cases, we ensure that adequate level of data protection, comparable to Indian standards is established at the recipient before transferring your personal data. This can be achieved through measures such as EU standard contracts.

Regardless of where your personal data is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

By consenting to receive the ZF Aftermarket WhatsApp newsletter, you agree to the use of WhatsApp for sending our newsletter. Please note that your mobile number and WhatsApp profile name will be sent to WhatsApp Ireland Limited located at , 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For more details, in particular on the transfer of data to third countries as part of WhatsApp's global operations, please refer to the link: https://www.whatsapp.com/legal/privacy-policy-eea

The data collected for the WhatsApp newsletter will be deleted when you unsubscribe from the newsletter. Please note that even after unsubscribing, it may be necessary to retain personal data to comply with legal retention obligations or in accordance with applicable statutory limitation periods.

You have the following rights regarding our use of your personal data:

• Right to access your personal data.
• Right to update, correction and erasure of your personal data.
• Right to withdraw your consent to us collecting or using your personal data.
• Right to nominate any other individual, who shall, in the event of death or incapacity exercise your rights.
• Right to grievance redressal mechanisms, ensuring prompt resolution of grievances related to your personal data processing.

To exercise your Data Subject Rights, please send an email to Data Protection Officer at e-mail: privacy@zf.com.

You have the right to lodge a complaint with a competent Data Protection Authority, concerning ZF’s compliance with the applicable data protection laws and regulation.

As our collection and processing of your data may change over time, we might also modify this Data Protection Notice in order for it to always correctly reflect our data processing practices. We encourage you to review it from time to time.