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United Kingdom

United Kingdom

Off-Highway
A complete package of services

off highway

Off-Highway Products and Services

ZF innovations in driveline and chassis technology provide fuel economy, reduction in running costs, more driving comfort and better environmental sustainability.

  • Construction - Wheel Loader, Grader, Dump Truck, Telescopic Handler, Excavator/ Backhoe Loader, Concrete Mixer Truck, Compact Loader
  • Material Handling - Forklift, Crane, Dockyard, Port and Truck Driveline Technology Applications for vehicles like the IC Truck, Class 1 Counter Balance and Class 2 and 3 Warehouse Trucks
  • Agriculture - Tractor, Combine Harvester
  • Waste and Recycling Vehicles.

Off-Highway Products and Services

ZF innovations in driveline and chassis technology provide fuel economy, reduction in running costs, more driving comfort and better environmental sustainability.

  • Construction - Wheel Loader, Grader, Dump Truck, Telescopic Handler, Excavator/ Backhoe Loader, Concrete Mixer Truck, Compact Loader
  • Material Handling - Forklift, Crane, Dockyard, Port and Truck Driveline Technology Applications for vehicles like the IC Truck, Class 1 Counter Balance and Class 2 and 3 Warehouse Trucks
  • Agriculture - Tractor, Combine Harvester
  • Waste and Recycling Vehicles.

Richard Scott

Product Support Engineer

(Supervisor for Mobile Support Engineers)

0115 9355 406

richard.scott@zf.com

Richard Scott

Product Support Engineer

(Supervisor for Mobile Support Engineers)

0115 9355 406

richard.scott@zf.com

Product Support Team

The ZF Aftermarket Off-Highway Team has a dedicated product support team available to deal with all requirements of the market.

For queries please contact offhighway.zfmauk@zf.com or call 0333 240 1123.

Product Support Team

The ZF Aftermarket Off-Highway Team has a dedicated product support team available to deal with all requirements of the market.

For queries please contact offhighway.zfmauk@zf.com or call 0333 240 1123.

  • ZF prides itself on using only highly skilled and dedicated technicians to provide our customers with OE quality diagnostics and repair

    Prompt strip and assess service plus rapid repair turnaround

    ZF Aftermarket recognises that customers often prefer to have their own gearbox repaired and returned rather than accept an exchange unit. To meet this demand with minimal downtime, on arrival at the ZF Aftermarket workshop the unit is stripped for initial examination. The customer is then promptly provided with an estimate for parts and labour before any further work is agreed. All assessment and repair operations are performed by ZF factory trained engineers, and only genuine ZF parts and OE consumables are used throughout. All units are fully rig tested and warranted before being returned to the customer.

    Remanufacturing and repair

    ZF Aftermarket is committed to remanufacturing many of its products to reduce energy usage, minimise carbon footprint and conserve raw materials.

    Installation checks detect unresolved problems

    After transmission removal and replacement following repair or remanufacture, it pays to request a post-installation check from ZF Aftermarket to ensure full interoperability with other vehicle systems. During the check, a ZF Aftermarket engineer will inspect transmission mountings, propshafts, engine connections and the operation of any direct interlocks or other safety functions. The transmission control unit software will also be updated to the latest version.In more than 75 per cent of cases where these checks have been carried out, the engineer has identified items on the vehicle that are either not working or not to specification, with recommended corrective action. As a consequence, the vehicle operator’s investment is protected through prolonged transmission life and enhanced long-term reliability.

    Prompt strip and assess service plus rapid repair turnaround

    ZF Aftermarket recognises that customers often prefer to have their own gearbox repaired and returned rather than accept an exchange unit. To meet this demand with minimal downtime, on arrival at the ZF Aftermarket workshop the unit is stripped for initial examination. The customer is then promptly provided with an estimate for parts and labour before any further work is agreed. All assessment and repair operations are performed by ZF factory trained engineers, and only genuine ZF parts and OE consumables are used throughout. All units are fully rig tested and warranted before being returned to the customer.

    Remanufacturing and repair

    ZF Aftermarket is committed to remanufacturing many of its products to reduce energy usage, minimise carbon footprint and conserve raw materials.

    Installation checks detect unresolved problems

    After transmission removal and replacement following repair or remanufacture, it pays to request a post-installation check from ZF Aftermarket to ensure full interoperability with other vehicle systems. During the check, a ZF Aftermarket engineer will inspect transmission mountings, propshafts, engine connections and the operation of any direct interlocks or other safety functions. The transmission control unit software will also be updated to the latest version.In more than 75 per cent of cases where these checks have been carried out, the engineer has identified items on the vehicle that are either not working or not to specification, with recommended corrective action. As a consequence, the vehicle operator’s investment is protected through prolonged transmission life and enhanced long-term reliability.

  • Technical support is available to resolve your Off Highway machine issues as quickly and effeciently as possible

    Expert technical support

    ZF Aftermarket provides full life technical support for all ZF special driveline products, including Off Highway transmissions and driveline components. This timely and effective support helps to maintain the efficiency of Off-Highway vehicles and reduce costs for their operators. Continuous investment in the Nottingham site’s dedicated facilities and a network of service partners throughout the UK ensures that the right products and expertise are always on hand, with backup from ZF’s worldwide network if required when sourcing less common components. This ensures a minimum of downtime for Off-Highway vehicles with the further benefit of realistic pricing due to global buying power.

    Technical helpline

    Around 40 per cent of transmission or driveline component problems reported via the ZF Aftermarket technical helpline can be solved during the telephone call, through ZF Aftermarket's technical experts offering free advice and talking the customer through some straightforward fault-finding procedures. Where a more detailed investigation is required, the same call can be used to book a site visit for fault diagnosis and to arrange a repair or a remanufactured or service exchange unit to get the vehicle back into service fast. Call Customer Services on 0333 240 1123.

    On-site transmission health checks, diagnostics and repairs

    In the event of a vehicle breakdown, one of ZF Aftermarket’s field engineers can attend the vehicle on site, minimising loss of revenue and unscheduled downtime for the customer. Equipped with diagnostics tools and commonly needed parts, the engineer will run comprehensive checks to rapidly confirm the cause of the problem and in many cases can rectify the fault during the same visit. ZF Afternarket also offers on-site scheduled inspections and preventive maintenance programmes including transmission health checks and component condition monitoring via oil sampling. These can be booked to take place during quieter periods, ensuring that a vehicle’s transmission and driveline is always in optimum condition to face times of peak demand.

    For any questions on services and products call our Customer Services Team on 0333 240 1123.

    Expert technical support

    ZF Aftermarket provides full life technical support for all ZF special driveline products, including Off Highway transmissions and driveline components. This timely and effective support helps to maintain the efficiency of Off-Highway vehicles and reduce costs for their operators. Continuous investment in the Nottingham site’s dedicated facilities and a network of service partners throughout the UK ensures that the right products and expertise are always on hand, with backup from ZF’s worldwide network if required when sourcing less common components. This ensures a minimum of downtime for Off-Highway vehicles with the further benefit of realistic pricing due to global buying power.

    Technical helpline

    Around 40 per cent of transmission or driveline component problems reported via the ZF Aftermarket technical helpline can be solved during the telephone call, through ZF Aftermarket's technical experts offering free advice and talking the customer through some straightforward fault-finding procedures. Where a more detailed investigation is required, the same call can be used to book a site visit for fault diagnosis and to arrange a repair or a remanufactured or service exchange unit to get the vehicle back into service fast. Call Customer Services on 0333 240 1123.

    On-site transmission health checks, diagnostics and repairs

    In the event of a vehicle breakdown, one of ZF Aftermarket’s field engineers can attend the vehicle on site, minimising loss of revenue and unscheduled downtime for the customer. Equipped with diagnostics tools and commonly needed parts, the engineer will run comprehensive checks to rapidly confirm the cause of the problem and in many cases can rectify the fault during the same visit. ZF Afternarket also offers on-site scheduled inspections and preventive maintenance programmes including transmission health checks and component condition monitoring via oil sampling. These can be booked to take place during quieter periods, ensuring that a vehicle’s transmission and driveline is always in optimum condition to face times of peak demand.

    For any questions on services and products call our Customer Services Team on 0333 240 1123.

  • When safety is your top priority - always insist on genuine ZF spare parts

    Keep it an original with genuine ZF parts

    The demands for high equipment availability, low operating costs and long service intervals have led to more stringent requirements on service parts in buses and construction equipment. Safety certainly is the most important aspect when it comes to brake spare parts.

    Right from the start, the original equipment of ZF transmission and axle components with top-quality wear parts ensures maximum mileage and reliable operation of your machines. Servicing your equipment with genuine spare parts from ZF is your best guarantee for maintaining the original vehicle performance. Only genuine parts are perfectly matched to the particular vehicle requirements and features. They were developed along with the ZF vehicle components to ensure optimum interaction.

    ZF and its production partners are heavily investing in research and development, manufacture and quality control of their spare parts to make them fully meet these high technical demands, including vehicle-specific characteristics, warranty requirements and safety standards.

    Genuine ZF parts are your safest way of avoiding time consuming and expensive downtime and achieving outstanding operating economy. For any questions on services and products call our Customer Services Team on 0333 240 1123.

    Keep it an original with genuine ZF parts

    The demands for high equipment availability, low operating costs and long service intervals have led to more stringent requirements on service parts in buses and construction equipment. Safety certainly is the most important aspect when it comes to brake spare parts.

    Right from the start, the original equipment of ZF transmission and axle components with top-quality wear parts ensures maximum mileage and reliable operation of your machines. Servicing your equipment with genuine spare parts from ZF is your best guarantee for maintaining the original vehicle performance. Only genuine parts are perfectly matched to the particular vehicle requirements and features. They were developed along with the ZF vehicle components to ensure optimum interaction.

    ZF and its production partners are heavily investing in research and development, manufacture and quality control of their spare parts to make them fully meet these high technical demands, including vehicle-specific characteristics, warranty requirements and safety standards.

    Genuine ZF parts are your safest way of avoiding time consuming and expensive downtime and achieving outstanding operating economy. For any questions on services and products call our Customer Services Team on 0333 240 1123.

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