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Vehicle Attachments Success Story

Contracting company resolved financial dispute using ZF OPENMATICS Asset Tracking solution. ZF OPENMATICS provided a vehicle attachment tracking solution to monitor hours of operation, accurately track location and provide indisputable records.

Contracting company resolved financial dispute using ZF OPENMATICS Asset Tracking solution. ZF OPENMATICS provided a vehicle attachment tracking solution to monitor hours of operation, accurately track location and provide indisputable records.

OUR CLIENT: MULTI-SERVICE CONTRACTORS WITH A STRONG VEHICLE FLEET

Grünzinger is a contracting company based in the Bavaria region. With its experience and extensive vehicle fleet, it provides all kinds of agricultural services – transportation, mowing, harvesting, etc. – winter services such as gritting and snow removal as well as other plant operations.

CHALLENGES FACED

Grünzinger faced a dispute with a customer who had used their snow cleaning service over several winters. A large number of snowy days in the most recent season meant an increase in workload from previous seasons – and a substantial increase in cost.

The customer disputed these increased costs and wished to negotiate a lower payment. It was down to Grünzinger to justify the extra expenses.

OUR CLIENT: MULTI-SERVICE CONTRACTORS WITH A STRONG VEHICLE FLEET

Grünzinger is a contracting company based in the Bavaria region. With its experience and extensive vehicle fleet, it provides all kinds of agricultural services – transportation, mowing, harvesting, etc. – winter services such as gritting and snow removal as well as other plant operations.

CHALLENGES FACED

Grünzinger faced a dispute with a customer who had used their snow cleaning service over several winters. A large number of snowy days in the most recent season meant an increase in workload from previous seasons – and a substantial increase in cost.

The customer disputed these increased costs and wished to negotiate a lower payment. It was down to Grünzinger to justify the extra expenses.

VEHICLE ATTACHMENT TAGS PROVIDE AN OPERATIONS PAPER TRAIL

As Grünzinger was already using ZF OPENMATICS vehicle attachments solution, it was able to provide operations records for all vehicles and vehicle attachments. Grünzinger was able to show the hours of operation for each attachment as well as time-stamped location information showing when they entered and left the customer’s property.

These records confirmed the increase in snow days – 56 snow days this season, compared to 28 in the previous season – and the extra hours of work. The dispute was resolved in favour of Grünzinger and the customer paid in full.

Our client could now:

  • Track operating hours for both vehicles and vehicle attachments
  • Track vehicle attachments individually when renting single implements to customers
  • Maintain location records for all vehicles and attachments over time
  • Detect damaging conditions for vehicle attachments and schedule predictive maintenance

VEHICLE ATTACHMENT TAGS PROVIDE AN OPERATIONS PAPER TRAIL

As Grünzinger was already using ZF OPENMATICS vehicle attachments solution, it was able to provide operations records for all vehicles and vehicle attachments. Grünzinger was able to show the hours of operation for each attachment as well as time-stamped location information showing when they entered and left the customer’s property.

These records confirmed the increase in snow days – 56 snow days this season, compared to 28 in the previous season – and the extra hours of work. The dispute was resolved in favour of Grünzinger and the customer paid in full.

Our client could now:

  • Track operating hours for both vehicles and vehicle attachments
  • Track vehicle attachments individually when renting single implements to customers
  • Maintain location records for all vehicles and attachments over time
  • Detect damaging conditions for vehicle attachments and schedule predictive maintenance

WHY THE ZF OPENMATICS SOLUTION?

Grünzinger selected the ZF OPENMATICS solution for its openness and compatibility. As a multi-service contractor, it operates tractors (Fendt), Trucks (Mercedes, Iveco, MAN) and forage harvester (Krone, Claas) – the solution needed to be compatible with their entire fleet.

WHY THE ZF OPENMATICS SOLUTION?

Grünzinger selected the ZF OPENMATICS solution for its openness and compatibility. As a multi-service contractor, it operates tractors (Fendt), Trucks (Mercedes, Iveco, MAN) and forage harvester (Krone, Claas) – the solution needed to be compatible with their entire fleet.

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Technical Mandatory Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.