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OPENMATICS

Vehicle Attachments Success Story

Contracting company resolved financial dispute using OPENMATICS Asset Tracking solution. OPENMATICS provided a vehicle attachment tracking solution to monitor hours of operation, accurately track location and provide indisputable records.

Contracting company resolved financial dispute using OPENMATICS Asset Tracking solution. OPENMATICS provided a vehicle attachment tracking solution to monitor hours of operation, accurately track location and provide indisputable records.

OUR CLIENT: MULTI-SERVICE CONTRACTORS WITH A STRONG VEHICLE FLEET

Grünzinger is a contracting company based in the Bavaria region. With its experience and extensive vehicle fleet, it provides all kinds of agricultural services – transportation, mowing, harvesting, etc. – winter services such as gritting and snow removal as well as other plant operations.

CHALLENGES FACED

Grünzinger faced a dispute with a customer who had used their snow cleaning service over several winters. A large number of snowy days in the most recent season meant an increase in workload from previous seasons – and a substantial increase in cost.

The customer disputed these increased costs and wished to negotiate a lower payment. It was down to Grünzinger to justify the extra expenses.

OUR CLIENT: MULTI-SERVICE CONTRACTORS WITH A STRONG VEHICLE FLEET

Grünzinger is a contracting company based in the Bavaria region. With its experience and extensive vehicle fleet, it provides all kinds of agricultural services – transportation, mowing, harvesting, etc. – winter services such as gritting and snow removal as well as other plant operations.

CHALLENGES FACED

Grünzinger faced a dispute with a customer who had used their snow cleaning service over several winters. A large number of snowy days in the most recent season meant an increase in workload from previous seasons – and a substantial increase in cost.

The customer disputed these increased costs and wished to negotiate a lower payment. It was down to Grünzinger to justify the extra expenses.

VEHICLE ATTACHMENT TAGS PROVIDE AN OPERATIONS PAPER TRAIL

As Grünzinger was already using OPENMATICS vehicle attachments solution, it was able to provide operations records for all vehicles and vehicle attachments. Grünzinger was able to show the hours of operation for each attachment as well as time-stamped location information showing when they entered and left the customer’s property.

These records confirmed the increase in snow days – 56 snow days this season, compared to 28 in the previous season – and the extra hours of work. The dispute was resolved in favour of Grünzinger and the customer paid in full.

Our client could now:

  • Track operating hours for both vehicles and vehicle attachments
  • Track vehicle attachments individually when renting single implements to customers
  • Maintain location records for all vehicles and attachments over time
  • Detect damaging conditions for vehicle attachments and schedule predictive maintenance

VEHICLE ATTACHMENT TAGS PROVIDE AN OPERATIONS PAPER TRAIL

As Grünzinger was already using OPENMATICS vehicle attachments solution, it was able to provide operations records for all vehicles and vehicle attachments. Grünzinger was able to show the hours of operation for each attachment as well as time-stamped location information showing when they entered and left the customer’s property.

These records confirmed the increase in snow days – 56 snow days this season, compared to 28 in the previous season – and the extra hours of work. The dispute was resolved in favour of Grünzinger and the customer paid in full.

Our client could now:

  • Track operating hours for both vehicles and vehicle attachments
  • Track vehicle attachments individually when renting single implements to customers
  • Maintain location records for all vehicles and attachments over time
  • Detect damaging conditions for vehicle attachments and schedule predictive maintenance

WHY THE OPENMATICS SOLUTION?

Grünzinger selected the OPENMATICS solution for its openness and compatibility. As a multi-service contractor, it operates tractors (Fendt), Trucks (Mercedes, Iveco, MAN) and forage harvester (Krone, Claas) – the solution needed to be compatible with their entire fleet.

WHY THE OPENMATICS SOLUTION?

Grünzinger selected the OPENMATICS solution for its openness and compatibility. As a multi-service contractor, it operates tractors (Fendt), Trucks (Mercedes, Iveco, MAN) and forage harvester (Krone, Claas) – the solution needed to be compatible with their entire fleet.