ZF Aftermarket – Your reliable partner when it comes to service

Our service concept offerings:

Automated and autonomous driving are important technologies for making the future of transport and cities safer, more effective and more pleasant.

ZF Aftermarket provide on-site support with comprehensive repair and system expertise! The ZF fleet solution can be integrated into existing fleet management systems and we are offering maintenance and service globally and 24/7. Always a person to contact near you to offer you fast and efficient help.

Your benefits:

  • 24/7 support (hotline)
  • Competence center for maintenance
  • Dedicated workshop connection
  • Worldwide service network
  • Access to OE know-how
  • Extensive range of training courses
  • Fast spare parts supply

ZF Aftermarket – Autonomous driving technology

AD Components of the ZF Shuttle

Smooth operation and safe driving behavior thanks to the automotive grade sensor set, computing ECUs as well as the virtual driving and safety software. Environmental sensing, positioning, motion planning and decision making are handled by ZF's AD System (ProAD), designed and developed to serve a driverless journey to any AD vehicle.

ZF Shuttle functions:

  • Object detection
  • Object tracking
  • Sensor fusion
  • Localization and position estimation
  • Collision avoidance
  • Path planning

ZF Shuttle – Autonomous driving technology

ZF's AD system ProAD provides embracing and holistic safety and performance data, which is sent to a control or operations center via state-of-the-art communication between the Central Computer ProAI and the Connectivity Platform ProConnect. Broadcasted by the ZF Cloud, all needed services are hosted here, e.g. fleet monitoring, OTA-functions, predictive maintenance, diagnostic services, or permanent monitoring of the performance and safety behavior of the AD Shuttles in use.

In addition a human connection of audio and video to the passengers is guaranteed for any emergency or demand interaction, this includes communication with authorities and road users.

Flexible Service solutions

Our service solutions allow efficient service with specific information and support for your fleet. By using Automotive Grade, we guarantee compliance with the highest Safety & Cyber Security standards for a robust and safe autonomous transport system.

Should a malfunction occur, we provide direct service support via the ZF Cloud and ZF Smart Repair Solutions by the Center of Competence.

With the ZF Smart Repair Solutions automatically analyzing vehicle data, the Center of Competence provides comprehensive repair service for complex repairs – onsite and remotely. We care about you and our technology in use.

ZF Shuttle service

Maximize your shuttle's uptime

Thus, we guarantee maximum availability of the autonomous shuttle and preventively support you with these topics:

  • Predictive maintenance
  • Fast notification and resolution of service bulletins and callbacks
  • Standard repair procedures and highly qualified mechanics/engineers
  • Use of the latest software version

The coverage of an entire lifecycle

Maximum system availability

The ZF Aftermarket Service supports your Autonomous Transport System with our comprehensive and customizable service concept that ensures the highest service availability and safety standards. Our service concepts build on each other so you get all the services from the previous smaller service bundle.

Pure Plus Premium
On-demand + Full service + Overhaul
Perfect for your on-demand needs

  • Tailored service and operations
  • Best-in-class logistics
  • Comprehensive training
All the benefits of Pure AND

  • Fastest remote & onsite support 24/7
  • Full lifecycle assistance
  • Highest quality and sustainable standards
All the benefits of Pure & Plus AND

  • Shuttle refresh
  • Uptime guarantee
  • Extended warranty
  • Pay-per-Use

You have further questions?

If you want to get more information about our service concepts please download this detailed overview.

Do you have any further questions? Please contact us for your individual service concept solution.