ZF Aftermarket – Your reliable partner when it comes to service

Our service concept offerings:

Automated and autonomous driving are important technologies for making the future of transport and cities safer, more effective and more pleasant.

ZF Aftermarket provide on-site support with comprehensive repair and system expertise! The ZF fleet solution can be integrated into existing fleet management systems and we are offering maintenance and service globally and 24/7. Always a person to contact near you to offer you fast and efficient help.

Your benefits:

  • 24/7 support (hotline)
  • Competence center for maintenance
  • Dedicated workshop connection
  • Worldwide service network
  • Access to OE know-how
  • Extensive range of training courses
  • Fast spare parts supply

ZF Aftermarket – Autonomous driving technology

AD Components of the ZF Shuttle

Smooth operation and safe driving behavior thanks to the automotive grade state-of-the-art sensor set, central ECUs and framework software. Environmental sensing, localization, decision making and motion planning are handled by the built-in sensors, cameras and LiDAR (Light Detection and Ranging).

ZF Shuttle functions:

  • Object detection
  • Object tracking
  • Sensor fusion
  • Localization and position estimation
  • Collision avoidance
  • Path planning

ZF Shuttle – Autonomous driving technology

Actuation and closed-loop control, motion estimation, path tracking, tracking, motion control, C-ACC and active safety and emergency braking is being realised by the Connectivity Platform within the ZF Shuttle.

All data is collected via a central computer and sent to the ZF Cloud via the Connectivity Platform. This means that it is always possible to see how the fleet is performing and which services are pending.

In this way, we enable reduced administrative effort on the part of the customer thanks to centralized and standardized data throughout the entire service cycle.

Flexible Service solutions

Our service solutions allow efficient service with specific information and support. By using Automotive Grade, we guarantee compliance with the highest Safety & Security standards for a robust and safe autonomous transport system.

Should a malfunction occur, we can offer direct service support via the ZF Cloud as well as Smart Repair Solutions and our Center of Competence.

With the ZF Cloud receiving all important information from the shuttle sensors and Smart Repair Solutions automatically analyzing this data, our Center of Competence can provide you with a state-of-the-art repair service for complex repairs – with onsite support as well as remote.

ZF Shuttle service

Maximize your shuttle's uptime

Thus, we guarantee maximum availability of the autonomous shuttle and preventively support you with these topics:

  • Predictive maintenance
  • Fast notification and resolution of service bulletins and callbacks
  • Standard repair procedures and highly qualified mechanics/engineers
  • Use of the latest software version

The coverage of an entire lifecycle

Maximum system availability

The ZF Aftermarket Service supports your Autonomous Transport System with our comprehensive and customizable service concept that ensures the highest service availability and safety standards. Our service concepts build on each other so you get all the services from the previous smaller service bundle.

Pure Plus Premium
On-demand + Full service + Overhaul
Perfect for your on-demand needs

  • Tailored service and operations
  • Best-in-class logistics
  • Comprehensive training
All the benefits of Pure AND

  • Fastest remote & onsite support 24/7
  • Full lifecycle assistance
  • Highest quality and sustainable standards
All the benefits of Pure & Plus AND

  • Shuttle refresh
  • Uptime guarantee
  • Extended warranty
  • Pay-per-Use

You have further questions?

If you want to get more information about our service concepts please download this detailed overview.

Do you have any further questions? Please contact us for your individual service concept solution.