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中国

网站数据处理
Datat Processing for the Website

*English version below.

此数据隐私政策解释了当您访问采埃孚售后网站aftermarket.zf.com时,采埃孚股份公司(以下检查“采埃孚”或“我们”)作为数据控制者如何收集、处理和使用您的个人数据。

在采埃孚,我们认真负责保护您的个人数据。此数据隐私政策中使用的“个人数据”是指您作为已识别或可识别的个人相关的任何信息,被单独或与我们可以访问的其他信息结合使用。我们尊重您的隐私权,并且只会根据适用的数据保护法律处理您的个人数据。此数据隐私政策适用于我们在您访问采埃孚售后网站及其功能时收集的信息。

1. 数据收集和使用

每次您访问采埃孚售后(ZF Aftermarket)网站时,我们都会收集某些信息。此信息用于以下列出的目的。我们收集的个人信息的具体类型取决于您在采埃孚售后网站上的访问情况,如下所述。

1.1. 自动收集的信息

当您访问采埃孚售后网站且没有注册时,您无需主动提供某些个人数据。但我们会主动收集和处理以下信息:

  • 技术会话和连接信息,包括您设备的 IP 地址; 浏览器类型; 有关您的设备、硬件和软件的信息; 首选项;您在 ZF Aftermarket 网站之前访问的网页; 您在采埃孚售后网站上访问的页面以及您访问的日期和时间。

我们处理和使用上述数据是为了 (1) 提供采埃孚售后网站及其功能; (2) 改进采埃孚售后网站的特性和功能; (3) 防止和检测采埃孚售后网站的误用和故障,包括故障排除。

此类信息通过cookies收集。有关cookies类型及其特定用途的详细信息,请参阅第二节。

数据的处理和使用基于法定规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行有关使用采埃孚售后市场网站的合同所必需的; 或 (2) 采埃孚在确保采埃孚售后网站的功能性和无错误运行方面具有合法利益,并且该网站是根据用户的需求量身定制的。

1.2. 用户请求、帐户注册和登录

当您注册一个采埃孚售后网站的帐户(网站的某些部分需要此帐户)时,我们会收集您在注册过程中提供的信息,其中可能包括:

  • 姓名,性别,邮箱地址,电话号码, 活动区域,行业类别,公司的名称、类型和地址。

当用户填写网站上的联系表格时,也会处理相同的数据,例如 用户发送技术信息请求。

我们处理和使用上述信息是为了 (1) 检查您的采埃孚账户的资格和管理; (2) 履行有关采埃孚售后网站的使用条款及其项下的任何和所有权利和义务; (3) 根据您的需要定制采埃孚售后网站和内容; (4) 通过向您发送技术通知、更新、安全警报以及支持和管理消息与您沟通,回复您的问题和请求并提供客户服务。

数据的处理和使用基于法定规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括有关采埃孚售后市场网站的使用条款; 或 (2) 采埃孚在确保采埃孚售后网站的功能以及它是根据用户的需求量身定制方面具有合法利益。

如果您注册或登录采埃孚帐户,我们将使用您的登录数据(用户名和密码)来提供和管理您对采埃孚售后网站的访问权限,以及(视情况而定)由采埃孚或第三方提供的进一步在线服务 可通过采埃孚售后 (ZF Aftermarket) 网站访问。 您为注册而提供的信息(用户名和密码)将被处理以检查和验证您的授权,并处理您提出的重置密码的请求。

1.3. 更多服务

当您通过采埃孚售后网站订购更多服务时,您可以向我们提供更多信息。 此类信息可能包括:送货地址,支付信息等。此类附加信息的收集和使用受特定服务的单独数据隐私保护。

2. Cookies

我们使用cookies,这是一种标准的互联网技术,允许我们为采埃孚售后网站的每个用户存储和检索登录和其他使用信息。

有关使用cookies的更多详细信息,请访问 Cookies

3. 联系表格、订阅新闻和其他营销传播

采埃孚售后 (ZF Aftermarket) 网站为您提供订阅时事通讯或其他营销通讯的可能性,这些通讯或其他营销通讯将通过电子邮件发送给您。 为此,我们处理和使用您的姓名和电子邮件地址,以便为您提供时事通讯和其他订阅的通讯。 时事通讯的类型取决于注册表中选择的公司类型和车辆类型。

为订阅时事通讯和其他营销传播而处理和使用个人数据的依据是 (1) 法定规定,这些规定以执行订阅所必需的处理为由来证明这些操作的合理性; 或 (2) 您的同意。

我们使用双重选择程序来验证您的订阅/同意。 我们存储您的确认以记录和证明您的订阅/同意。 您有权随时取消您的订阅/撤回您的同意,而无需根据基本资费支付传输费用以外的任何费用。 取消/撤回同意不影响取消/撤回前基于同意的处理的合法性。

4. 订购手册和其他宣传物料

您可以在采埃孚售后网站,以及售后网站提供的特定应用程序和服务上,订购手册和更多宣传和广告材料。我们处理和使用您提供的信息(例如您的姓名、地址、进一步的联系方式以及所选的手册)来执行您的订单,并以所需的方式(通过电子邮件、邮政快递服务等)向您发送材料。

出于这些目的处理和使用个人数据是基于 (1) 法定规定,这些规定以执行订单所必需的处理为由来证明这些操作是合理的; 或 (2) 您的同意。 您有权随时撤回您的同意。 撤回同意不影响撤回前基于同意进行处理的合法性。

5. 与采埃孚集团共享信息

采埃孚是一家位于德国的公司,在全球开展业务,是采埃孚集团公司的一部分,所属公司列表在 [www.zf.com/locations] (“采埃孚集团”)中详细说明. 您在注册采埃孚账户(见上文第 1.2 条)时提供给我们的数据将存储在我们的客户数据库中并在采埃孚集团内共享,以管理您与采埃孚和采埃孚集团的关系。

数据的共享和使用基于法律规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括关于采埃孚售后市场网站的使用条款; (2) 采埃孚有合法权益在采埃孚集团内部共享这些数据以用于内部管理目的。

与您有关的采埃孚账户信息可能会在您当地司法管辖区和欧洲经济区之外处理,包括在以下国家/地区 (www.zf.com/locations) 例如美国、墨西哥、加拿大、乌克兰、土耳其、俄罗斯、中国、瑞士、塞尔维亚、日本、阿联酋、印度、澳大利亚、新加坡、台湾、印度尼西亚、韩国、泰国、马来西亚、越南、菲律宾、南非、阿尔及利亚、突尼斯、毛里求斯 、阿根廷、巴西和哥伦比亚。

您的个人数据转移到其他国家/地区(即非欧盟/欧洲经济区成员)将继续遵守所有适用的数据保护法律。

如果欧盟委员会不承认其他国家/地区提供足够的保护水平,采埃孚将采取适当的保护措施以确保对您的数据进行充分保护; 例如通过与其他国家/地区接收者签订包含标准合同条款的数据传输协议,根据欧盟委员会的决定提供足够的保障,并且可以通过 datenschutz@zf.com提出要求。

在采埃孚集团之外共享数据

为了提供某些应用程序和服务,我们与代表我们提供服务的第三方服务提供商共享您的数据。 我们可能会使用第三方服务提供商代表我们或在我们的指示下提供或促进服务,例如时事通讯服务提供商、IT 提供商、网络托管提供商以及充当数据处理器并因此代表我们处理数据的任何其他服务提供商。 这些第三方不得将您的个人数据用于他们自己的商业、促销或任何其他明确指示的目的,他们必须遵循我们的明确指示并遵守适当的安全措施来保护您的个人数据。

在法律要求时,我们可能会披露个人信息以遵守当前的司法程序、法院命令或向我们送达的法律程序,或根据任何适用法律、规则或法规的其他要求。

6. 检测和起诉滥用

我们保留包括 IP 地址在内的使用数据,以便检测和(视情况而定)起诉滥用采埃孚售后网站的行为。 除非出于起诉目的需要,否则数据将在 7 天后删除。 数据的保留和使用基于法律规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括关于采埃孚售后网站的使用条款; (2) 采埃孚在确保采埃孚售后网站的功能和安全方面具有合法利益。

7. 删除数据

通常,最初收集或处理数据的目的不再被需要时,我们会删除个人数据。如果数据处理是基于您的同意,而您撤回同意,我们将在您撤回后立刻删除您的个人数据,除非法律要求我们保留数据。

对于注册用户,采埃孚每年会发送一次提醒,重新确认其在注册采埃孚账户时提供给采埃孚的信息。 如果用户不确认其帐户信息,该帐户将被停用。 如用户未提供相关确认,采埃孚将在停用一年后删除采埃孚账户及相关数据。

8. 其他服务、应用程序和网站

通过采埃孚售后 (ZF Aftermarket) 网站,您可以访问其他服务和应用程序,这些服务和应用程序在单独的日期保护信息文件中解释了个人数据的使用。 此外,采埃孚售后 (ZF Aftermarket) 网站包含指向其他网站的链接。 采埃孚不对这些其他站点上的个人数据的使用和保护负责。 我们鼓励您在离开我们的采埃孚售后网站时注意并阅读其他网站的数据保护信息。

9. 您的权利

您通常有权要求采埃孚访问、更正或删除我们存储的关于您的个人数据,或者(视情况而定)限制处理或反对处理以及维护您的权利;所有这些均由适用的数据保护法授予。 您也有权向监管机构提出投诉。

10. 联系方式

如果对我们使用您的个人数据有任何要求,或者您想维护您的任何权利,您可以通过电子邮件 online.zf-aftermarket@zf.com 或使用我们的联系表格aftermarket.zf.com/cn/contact与我们联系。

我们的数据保护官的联系方式如下:

ZF Friedrichshafen AG
Josef Hermes
Löwentaler Straße 20
88046 Friedrichshafen

11. 对此数据隐私政策的更改

由于我们对您数据的收集和处理可能会随着时间的推移而发生变化,我们也可能会修改此数据隐私政策,以使其始终正确反映我们的数据处理实践。您可以经常查看。

最新修正时间 02/2021.

This Data Privacy explains how personal data about you is collected, processed and used by ZF Friedrichshafen AG (hereinafter “ZF,” “we,” or “us”) as data controller when you use the ZF Aftermarket Websites available under aftermarket.zf.com.

At ZF, we take our responsibility to protect your personal data serious. As used in this Data Privacy “personal data” means any information – either alone or in combination with other information we can access – that relates to you as an identified or identifiable individual. We respect your right to privacy and will only process your personal data in accordance with applicable data protection laws. This Data Privacy applies to infor-mation we collect when you use the ZF Aftermarket Websites and its functionalities.

1. Information on Data Collection and Use

We collect certain information every time you visit our ZF Aftermarket Websites. This information is used for the purposes which we list below. The specific types of personal data we collect depend upon your activities on the ZF Aftermarket Websites, as also further explained below.

1.1. Information that is automatically collected

When you use the ZF Aftermarket Websites without registration, you are not required to actively provide certain per-sonal data; however, we automatically collect and process the following information:

  • technical session and connection information including IP address of your device; browser type; information about your device, hardware and software; preferences; web pages you visited just before the ZF Aftermarket Websites; pages you viewed on the ZF Aftermarket Websites and dates and times of your visit.

We process and use the data specified above for the purposes of (1) providing the ZF Aftermarket Websites and its functionalities; (2) improving the ZF Aftermarket Website’s features and functionalities; and (3) preventing and detecting misuse and malfunction of the ZF Aftermarket Websites including troubleshooting.

Collection of this type of information occurs inter alia by means of cookies. For more detailed information on the types of cookies and their specific purposes, please see Sec. 2 below.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the contract about the use of the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality and error-free operation of the ZF Aftermarket Websites and that it is tailored to the user’s needs.

1.2. User requests, Account Creation and Signing-in

When you create a ZF Aftermarket Account (which is required for some parts of the ZF Aftermarket Websites), we collect the information you provide in the registration process, which may include:

  • First name and surname, sex, email address, phone numbers, area of activity, industry category, name and type of your organisation, company’s address.

The same data is processed when the user fills in the contact form on the website, e.g. the user sends a request for technical information.

We process and use the information specified above for the purposes of (1) checking your eligibility for and the administration of your ZF Account; (2) performing the Terms of Use regarding the ZF Aftermarket Websites and any and all rights and obligations thereunder; (3) tailoring the ZF Aftermarket Websites and the content to your needs; and (4) communicating with you by sending you technical notices, updates, security alerts and support and administrative messages, respond to your questions and requests and provide customer service.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality of the ZF Aftermarket Websites and that it is tailored to the user’s needs.

If you create or log in to a ZF Account we use your login data (user name and password) for the purpose of providing and administrating your access to the ZF Aftermarket Websites and – as the case maybe – further online services by ZF or third parties which are accessible through the ZF Aftermarket Websites. The information you provide in order to register (user name and password) is processed to check and verify your authorisation and to handle requests from you to reset your password.

1.3. Further services

You may provide further information to us when you order further services through the ZF Aftermarket Websites; such information may include: delivery address; payment information, etc. The collection and use of such additional information is governed by a separate Data Privacy for the particular service.

2. Cookies

We use cookies, a standard Internet technology that allows us to store and retrieve login and other usage information for every user of the ZF Aftermarket Websites.

For more details regarding the usage of cookies visit Cookies

3. Contact forms, Subscription to newsletters and other marketing communications

The ZF Aftermarket Websites may offer you the possibility to subscribe to a newsletter or other marketing communications which will be sent to you via email. For this purpose we process and use your name and email address in order to provide you with the newsletter and other subscribed communications. The type of newsletter depends on the selection company type and vehicle type in the registration form.

The processing and use of personal data for the purpose of subscriptions to newsletters and other marketing communications is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the subscription; or (2) your consent.

We use the double-opt-in-procedure in order to verify your subscription / consent. We store your confirmation in order to document and prove your subscription / consent. You have the right to cancel your subscription / to withdraw your consent at any time without incurring any costs other than the transmission costs in accordance with the basic tariffs. The cancellation / withdrawal of consent shall not affect the lawfulness of processing based on consent before the cancellation / withdrawal.

4. Order of brochures and further promotional materials

You can order brochures and – also in context of specific applications and services provided through the ZF Aftermarket Websites - further promotional and advertising materials on our ZF Aftermarket Websites. We process and use the information you provide (such as your name, address, further contact details as well as the selected brochure) to execute your order and send you the material in the desired manner (via email, postal service etc.).

The processing and use of personal data for these purposes is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the orders; or (2) your consent. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

5. Sharing data within the ZF Group

ZF is a company located in Germany which operates globally and is part of the ZF group of companies, the current members of which are specified here [www.zf.com/locations] (“ZF Group”). The data you provide to us in the course of registration for a ZF Account (see no. 1.2 above), will be stored in our centralised customer data base and shared within the ZF Group for the purpose of managing your relationship with ZF and the ZF Group.

The sharing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in sharing this data within the ZF Group for internal administrative purposes.

The ZF Account information relating to you might be processed outside of your local jurisdiction and the European Economic Area including, in the following countries (www.zf.com/locations) e.g. US, Mexico, Canada, Ukraine, Turkey, Russia, China, Switzerland, Serbia, Japan, UAE, India, Australia, Singapore, Taiwan, Indonesia, Korea, Thailand, Malaysia, Vietnam, Philippines, South Africa, Algeria, Tunisia, Mauritius, Argentina, Brazil and Columbia.

Any transfer of your personal data to a third country (i. e. which is not a member of EU/EEA) will continue to be in compliance with all applicable data protection laws.

As far as a third country is not recognized by the European Commission to provide an adequate level of protection, ZF will take appropriate safeguards to ensure adequate protection of your data; e.g. by concluding data transfer agreements with third country recipients comprising standard contractual clauses which in accordance with the decisions of the European Commission provide adequate safeguards and can be requested under datenschutz@zf.com.

Sharing data outside of the ZF Group

In order to provide certain Applications and Services we share your data with particular external parties which perform services on our behalf. We may use third party service providers to offer or facilitate services on our behalf, such as a newsletter service provider, IT-provider, web hosting provider as well as any other service provider which act as data processors and therefore process the data on our behalf and under our instructions. These third parties are prohibited from using your personal data for their own commercial, promotional or any other purposes than those explicitly instructed for and they have to follow our express instructions and comply with appropriate security measures to protect your personal data.

We might disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on us, or as otherwise required by any applicable law, rule or regulation.

6. Detecting and prosecute misuse

We retain usage data including IP-addresses for the purpose of detecting and – as the case maybe – prosecuting misuse of the ZF Aftermarket Websites. Unless required for prosecution purposes, the data will be deleted after 7 days. The retention and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality and security of the ZF Aftermarket Websites.

7. Deletion of Data

Generally, we delete personal data as soon as it is no longer necessary in relation to the purposes for which the data was initially collected or processed. In case the processing is based on consent and you withdraw your consent we will delete your personal data without undue delay after the withdrawal unless we are legally required to retain the data.

With respect to registered users, ZF will annually send a reminder to re-confirm the information he provided to ZF when registering for the ZF Account. Should the user not confirm his Account information, the Account will be deactivated. ZF will delete the ZF Account and related data after another year after the deactivation in case the user does not provide the relevant confirmation.

8. Other services, applications and websites

Via the ZF Aftermarket Websites you may access other services and applications the use of personal data by which is explained in separate date protection information documents. Also, our ZF Aftermarket Websites contains links to other websites. ZF is not responsible for the use and protection of personal data on these other sites. We encourage you to be aware when you leave our ZF Aftermarket Websites and to read the data protection information of the other websites.

9. Your rights

You are generally entitled to request from ZF access to and rectification or erasure of personal data that we store about you or – as the case maybe - restriction of processing as far as it concerns you or to object to processing as well as the assert your right to data portability; all as granted by applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority.

10. Contact

In case of any request concerning our use of your personal data or in case you want to assert any of your rights men-tioned under Sec. 10, you may contact us by email online.zf-aftermarket@zf.com or by using our contact form which is accessible here: aftermarket.zf.com/contact.

The contact details of our data protection officer are as follows:

Silke Wolf
Löwentaler Straße 20
88046 Friedrichshafen

11. Changes to this Data Protection Information

As our collection and processing of your data may change over time, we might also modify this Data Privacy in order for it to always correctly reflect our data processing practices. We encourage you to review it from time to time.

Last modified 07/2017.

*English version below.

此数据隐私政策解释了当您访问采埃孚售后网站aftermarket.zf.com时,采埃孚股份公司(以下检查“采埃孚”或“我们”)作为数据控制者如何收集、处理和使用您的个人数据。

在采埃孚,我们认真负责保护您的个人数据。此数据隐私政策中使用的“个人数据”是指您作为已识别或可识别的个人相关的任何信息,被单独或与我们可以访问的其他信息结合使用。我们尊重您的隐私权,并且只会根据适用的数据保护法律处理您的个人数据。此数据隐私政策适用于我们在您访问采埃孚售后网站及其功能时收集的信息。

1. 数据收集和使用

每次您访问采埃孚售后(ZF Aftermarket)网站时,我们都会收集某些信息。此信息用于以下列出的目的。我们收集的个人信息的具体类型取决于您在采埃孚售后网站上的访问情况,如下所述。

1.1. 自动收集的信息

当您访问采埃孚售后网站且没有注册时,您无需主动提供某些个人数据。但我们会主动收集和处理以下信息:

  • 技术会话和连接信息,包括您设备的 IP 地址; 浏览器类型; 有关您的设备、硬件和软件的信息; 首选项;您在 ZF Aftermarket 网站之前访问的网页; 您在采埃孚售后网站上访问的页面以及您访问的日期和时间。

我们处理和使用上述数据是为了 (1) 提供采埃孚售后网站及其功能; (2) 改进采埃孚售后网站的特性和功能; (3) 防止和检测采埃孚售后网站的误用和故障,包括故障排除。

此类信息通过cookies收集。有关cookies类型及其特定用途的详细信息,请参阅第二节。

数据的处理和使用基于法定规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行有关使用采埃孚售后市场网站的合同所必需的; 或 (2) 采埃孚在确保采埃孚售后网站的功能性和无错误运行方面具有合法利益,并且该网站是根据用户的需求量身定制的。

1.2. 用户请求、帐户注册和登录

当您注册一个采埃孚售后网站的帐户(网站的某些部分需要此帐户)时,我们会收集您在注册过程中提供的信息,其中可能包括:

  • 姓名,性别,邮箱地址,电话号码, 活动区域,行业类别,公司的名称、类型和地址。

当用户填写网站上的联系表格时,也会处理相同的数据,例如 用户发送技术信息请求。

我们处理和使用上述信息是为了 (1) 检查您的采埃孚账户的资格和管理; (2) 履行有关采埃孚售后网站的使用条款及其项下的任何和所有权利和义务; (3) 根据您的需要定制采埃孚售后网站和内容; (4) 通过向您发送技术通知、更新、安全警报以及支持和管理消息与您沟通,回复您的问题和请求并提供客户服务。

数据的处理和使用基于法定规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括有关采埃孚售后市场网站的使用条款; 或 (2) 采埃孚在确保采埃孚售后网站的功能以及它是根据用户的需求量身定制方面具有合法利益。

如果您注册或登录采埃孚帐户,我们将使用您的登录数据(用户名和密码)来提供和管理您对采埃孚售后网站的访问权限,以及(视情况而定)由采埃孚或第三方提供的进一步在线服务 可通过采埃孚售后 (ZF Aftermarket) 网站访问。 您为注册而提供的信息(用户名和密码)将被处理以检查和验证您的授权,并处理您提出的重置密码的请求。

1.3. 更多服务

当您通过采埃孚售后网站订购更多服务时,您可以向我们提供更多信息。 此类信息可能包括:送货地址,支付信息等。此类附加信息的收集和使用受特定服务的单独数据隐私保护。

2. Cookies

我们使用cookies,这是一种标准的互联网技术,允许我们为采埃孚售后网站的每个用户存储和检索登录和其他使用信息。

有关使用cookies的更多详细信息,请访问 Cookies

3. 联系表格、订阅新闻和其他营销传播

采埃孚售后 (ZF Aftermarket) 网站为您提供订阅时事通讯或其他营销通讯的可能性,这些通讯或其他营销通讯将通过电子邮件发送给您。 为此,我们处理和使用您的姓名和电子邮件地址,以便为您提供时事通讯和其他订阅的通讯。 时事通讯的类型取决于注册表中选择的公司类型和车辆类型。

为订阅时事通讯和其他营销传播而处理和使用个人数据的依据是 (1) 法定规定,这些规定以执行订阅所必需的处理为由来证明这些操作的合理性; 或 (2) 您的同意。

我们使用双重选择程序来验证您的订阅/同意。 我们存储您的确认以记录和证明您的订阅/同意。 您有权随时取消您的订阅/撤回您的同意,而无需根据基本资费支付传输费用以外的任何费用。 取消/撤回同意不影响取消/撤回前基于同意的处理的合法性。

4. 订购手册和其他宣传物料

您可以在采埃孚售后网站,以及售后网站提供的特定应用程序和服务上,订购手册和更多宣传和广告材料。我们处理和使用您提供的信息(例如您的姓名、地址、进一步的联系方式以及所选的手册)来执行您的订单,并以所需的方式(通过电子邮件、邮政快递服务等)向您发送材料。

出于这些目的处理和使用个人数据是基于 (1) 法定规定,这些规定以执行订单所必需的处理为由来证明这些操作是合理的; 或 (2) 您的同意。 您有权随时撤回您的同意。 撤回同意不影响撤回前基于同意进行处理的合法性。

5. 与采埃孚集团共享信息

采埃孚是一家位于德国的公司,在全球开展业务,是采埃孚集团公司的一部分,所属公司列表在 [www.zf.com/locations] (“采埃孚集团”)中详细说明. 您在注册采埃孚账户(见上文第 1.2 条)时提供给我们的数据将存储在我们的客户数据库中并在采埃孚集团内共享,以管理您与采埃孚和采埃孚集团的关系。

数据的共享和使用基于法律规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括关于采埃孚售后市场网站的使用条款; (2) 采埃孚有合法权益在采埃孚集团内部共享这些数据以用于内部管理目的。

与您有关的采埃孚账户信息可能会在您当地司法管辖区和欧洲经济区之外处理,包括在以下国家/地区 (www.zf.com/locations) 例如美国、墨西哥、加拿大、乌克兰、土耳其、俄罗斯、中国、瑞士、塞尔维亚、日本、阿联酋、印度、澳大利亚、新加坡、台湾、印度尼西亚、韩国、泰国、马来西亚、越南、菲律宾、南非、阿尔及利亚、突尼斯、毛里求斯 、阿根廷、巴西和哥伦比亚。

您的个人数据转移到其他国家/地区(即非欧盟/欧洲经济区成员)将继续遵守所有适用的数据保护法律。

如果欧盟委员会不承认其他国家/地区提供足够的保护水平,采埃孚将采取适当的保护措施以确保对您的数据进行充分保护; 例如通过与其他国家/地区接收者签订包含标准合同条款的数据传输协议,根据欧盟委员会的决定提供足够的保障,并且可以通过 datenschutz@zf.com提出要求。

在采埃孚集团之外共享数据

为了提供某些应用程序和服务,我们与代表我们提供服务的第三方服务提供商共享您的数据。 我们可能会使用第三方服务提供商代表我们或在我们的指示下提供或促进服务,例如时事通讯服务提供商、IT 提供商、网络托管提供商以及充当数据处理器并因此代表我们处理数据的任何其他服务提供商。 这些第三方不得将您的个人数据用于他们自己的商业、促销或任何其他明确指示的目的,他们必须遵循我们的明确指示并遵守适当的安全措施来保护您的个人数据。

在法律要求时,我们可能会披露个人信息以遵守当前的司法程序、法院命令或向我们送达的法律程序,或根据任何适用法律、规则或法规的其他要求。

6. 检测和起诉滥用

我们保留包括 IP 地址在内的使用数据,以便检测和(视情况而定)起诉滥用采埃孚售后网站的行为。 除非出于起诉目的需要,否则数据将在 7 天后删除。 数据的保留和使用基于法律规定,这些规定证明这些操作是合理的,理由是 (1) 处理是履行协议所必需的,包括关于采埃孚售后网站的使用条款; (2) 采埃孚在确保采埃孚售后网站的功能和安全方面具有合法利益。

7. 删除数据

通常,最初收集或处理数据的目的不再被需要时,我们会删除个人数据。如果数据处理是基于您的同意,而您撤回同意,我们将在您撤回后立刻删除您的个人数据,除非法律要求我们保留数据。

对于注册用户,采埃孚每年会发送一次提醒,重新确认其在注册采埃孚账户时提供给采埃孚的信息。 如果用户不确认其帐户信息,该帐户将被停用。 如用户未提供相关确认,采埃孚将在停用一年后删除采埃孚账户及相关数据。

8. 其他服务、应用程序和网站

通过采埃孚售后 (ZF Aftermarket) 网站,您可以访问其他服务和应用程序,这些服务和应用程序在单独的日期保护信息文件中解释了个人数据的使用。 此外,采埃孚售后 (ZF Aftermarket) 网站包含指向其他网站的链接。 采埃孚不对这些其他站点上的个人数据的使用和保护负责。 我们鼓励您在离开我们的采埃孚售后网站时注意并阅读其他网站的数据保护信息。

9. 您的权利

您通常有权要求采埃孚访问、更正或删除我们存储的关于您的个人数据,或者(视情况而定)限制处理或反对处理以及维护您的权利;所有这些均由适用的数据保护法授予。 您也有权向监管机构提出投诉。

10. 联系方式

如果对我们使用您的个人数据有任何要求,或者您想维护您的任何权利,您可以通过电子邮件 online.zf-aftermarket@zf.com 或使用我们的联系表格aftermarket.zf.com/cn/contact与我们联系。

我们的数据保护官的联系方式如下:

ZF Friedrichshafen AG
Josef Hermes
Löwentaler Straße 20
88046 Friedrichshafen

11. 对此数据隐私政策的更改

由于我们对您数据的收集和处理可能会随着时间的推移而发生变化,我们也可能会修改此数据隐私政策,以使其始终正确反映我们的数据处理实践。您可以经常查看。

最新修正时间 02/2021.

This Data Privacy explains how personal data about you is collected, processed and used by ZF Friedrichshafen AG (hereinafter “ZF,” “we,” or “us”) as data controller when you use the ZF Aftermarket Websites available under aftermarket.zf.com.

At ZF, we take our responsibility to protect your personal data serious. As used in this Data Privacy “personal data” means any information – either alone or in combination with other information we can access – that relates to you as an identified or identifiable individual. We respect your right to privacy and will only process your personal data in accordance with applicable data protection laws. This Data Privacy applies to infor-mation we collect when you use the ZF Aftermarket Websites and its functionalities.

1. Information on Data Collection and Use

We collect certain information every time you visit our ZF Aftermarket Websites. This information is used for the purposes which we list below. The specific types of personal data we collect depend upon your activities on the ZF Aftermarket Websites, as also further explained below.

1.1. Information that is automatically collected

When you use the ZF Aftermarket Websites without registration, you are not required to actively provide certain per-sonal data; however, we automatically collect and process the following information:

  • technical session and connection information including IP address of your device; browser type; information about your device, hardware and software; preferences; web pages you visited just before the ZF Aftermarket Websites; pages you viewed on the ZF Aftermarket Websites and dates and times of your visit.

We process and use the data specified above for the purposes of (1) providing the ZF Aftermarket Websites and its functionalities; (2) improving the ZF Aftermarket Website’s features and functionalities; and (3) preventing and detecting misuse and malfunction of the ZF Aftermarket Websites including troubleshooting.

Collection of this type of information occurs inter alia by means of cookies. For more detailed information on the types of cookies and their specific purposes, please see Sec. 2 below.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the contract about the use of the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality and error-free operation of the ZF Aftermarket Websites and that it is tailored to the user’s needs.

1.2. User requests, Account Creation and Signing-in

When you create a ZF Aftermarket Account (which is required for some parts of the ZF Aftermarket Websites), we collect the information you provide in the registration process, which may include:

  • First name and surname, sex, email address, phone numbers, area of activity, industry category, name and type of your organisation, company’s address.

The same data is processed when the user fills in the contact form on the website, e.g. the user sends a request for technical information.

We process and use the information specified above for the purposes of (1) checking your eligibility for and the administration of your ZF Account; (2) performing the Terms of Use regarding the ZF Aftermarket Websites and any and all rights and obligations thereunder; (3) tailoring the ZF Aftermarket Websites and the content to your needs; and (4) communicating with you by sending you technical notices, updates, security alerts and support and administrative messages, respond to your questions and requests and provide customer service.

The processing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality of the ZF Aftermarket Websites and that it is tailored to the user’s needs.

If you create or log in to a ZF Account we use your login data (user name and password) for the purpose of providing and administrating your access to the ZF Aftermarket Websites and – as the case maybe – further online services by ZF or third parties which are accessible through the ZF Aftermarket Websites. The information you provide in order to register (user name and password) is processed to check and verify your authorisation and to handle requests from you to reset your password.

1.3. Further services

You may provide further information to us when you order further services through the ZF Aftermarket Websites; such information may include: delivery address; payment information, etc. The collection and use of such additional information is governed by a separate Data Privacy for the particular service.

2. Cookies

We use cookies, a standard Internet technology that allows us to store and retrieve login and other usage information for every user of the ZF Aftermarket Websites.

For more details regarding the usage of cookies visit Cookies

3. Contact forms, Subscription to newsletters and other marketing communications

The ZF Aftermarket Websites may offer you the possibility to subscribe to a newsletter or other marketing communications which will be sent to you via email. For this purpose we process and use your name and email address in order to provide you with the newsletter and other subscribed communications. The type of newsletter depends on the selection company type and vehicle type in the registration form.

The processing and use of personal data for the purpose of subscriptions to newsletters and other marketing communications is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the subscription; or (2) your consent.

We use the double-opt-in-procedure in order to verify your subscription / consent. We store your confirmation in order to document and prove your subscription / consent. You have the right to cancel your subscription / to withdraw your consent at any time without incurring any costs other than the transmission costs in accordance with the basic tariffs. The cancellation / withdrawal of consent shall not affect the lawfulness of processing based on consent before the cancellation / withdrawal.

4. Order of brochures and further promotional materials

You can order brochures and – also in context of specific applications and services provided through the ZF Aftermarket Websites - further promotional and advertising materials on our ZF Aftermarket Websites. We process and use the information you provide (such as your name, address, further contact details as well as the selected brochure) to execute your order and send you the material in the desired manner (via email, postal service etc.).

The processing and use of personal data for these purposes is based on (1) statutory provisions which justify those operations on the ground that the processing is necessary for the performance of the orders; or (2) your consent. You have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

5. Sharing data within the ZF Group

ZF is a company located in Germany which operates globally and is part of the ZF group of companies, the current members of which are specified here [www.zf.com/locations] (“ZF Group”). The data you provide to us in the course of registration for a ZF Account (see no. 1.2 above), will be stored in our centralised customer data base and shared within the ZF Group for the purpose of managing your relationship with ZF and the ZF Group.

The sharing and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in sharing this data within the ZF Group for internal administrative purposes.

The ZF Account information relating to you might be processed outside of your local jurisdiction and the European Economic Area including, in the following countries (www.zf.com/locations) e.g. US, Mexico, Canada, Ukraine, Turkey, Russia, China, Switzerland, Serbia, Japan, UAE, India, Australia, Singapore, Taiwan, Indonesia, Korea, Thailand, Malaysia, Vietnam, Philippines, South Africa, Algeria, Tunisia, Mauritius, Argentina, Brazil and Columbia.

Any transfer of your personal data to a third country (i. e. which is not a member of EU/EEA) will continue to be in compliance with all applicable data protection laws.

As far as a third country is not recognized by the European Commission to provide an adequate level of protection, ZF will take appropriate safeguards to ensure adequate protection of your data; e.g. by concluding data transfer agreements with third country recipients comprising standard contractual clauses which in accordance with the decisions of the European Commission provide adequate safeguards and can be requested under datenschutz@zf.com.

Sharing data outside of the ZF Group

In order to provide certain Applications and Services we share your data with particular external parties which perform services on our behalf. We may use third party service providers to offer or facilitate services on our behalf, such as a newsletter service provider, IT-provider, web hosting provider as well as any other service provider which act as data processors and therefore process the data on our behalf and under our instructions. These third parties are prohibited from using your personal data for their own commercial, promotional or any other purposes than those explicitly instructed for and they have to follow our express instructions and comply with appropriate security measures to protect your personal data.

We might disclose personal information when required by law to comply with a current judicial proceeding, a court order or legal process served on us, or as otherwise required by any applicable law, rule or regulation.

6. Detecting and prosecute misuse

We retain usage data including IP-addresses for the purpose of detecting and – as the case maybe – prosecuting misuse of the ZF Aftermarket Websites. Unless required for prosecution purposes, the data will be deleted after 7 days. The retention and use of the data is based on statutory provisions which justify those operations on the grounds that (1) the processing is necessary for the performance of the Agreement including the Terms of Use regarding the ZF Aftermarket Websites; or (2) ZF has a legitimate interest in ensuring the functionality and security of the ZF Aftermarket Websites.

7. Deletion of Data

Generally, we delete personal data as soon as it is no longer necessary in relation to the purposes for which the data was initially collected or processed. In case the processing is based on consent and you withdraw your consent we will delete your personal data without undue delay after the withdrawal unless we are legally required to retain the data.

With respect to registered users, ZF will annually send a reminder to re-confirm the information he provided to ZF when registering for the ZF Account. Should the user not confirm his Account information, the Account will be deactivated. ZF will delete the ZF Account and related data after another year after the deactivation in case the user does not provide the relevant confirmation.

8. Other services, applications and websites

Via the ZF Aftermarket Websites you may access other services and applications the use of personal data by which is explained in separate date protection information documents. Also, our ZF Aftermarket Websites contains links to other websites. ZF is not responsible for the use and protection of personal data on these other sites. We encourage you to be aware when you leave our ZF Aftermarket Websites and to read the data protection information of the other websites.

9. Your rights

You are generally entitled to request from ZF access to and rectification or erasure of personal data that we store about you or – as the case maybe - restriction of processing as far as it concerns you or to object to processing as well as the assert your right to data portability; all as granted by applicable data protection laws. You also have the right to lodge a complaint with a supervisory authority.

10. Contact

In case of any request concerning our use of your personal data or in case you want to assert any of your rights men-tioned under Sec. 10, you may contact us by email online.zf-aftermarket@zf.com or by using our contact form which is accessible here: aftermarket.zf.com/contact.

The contact details of our data protection officer are as follows:

Silke Wolf
Löwentaler Straße 20
88046 Friedrichshafen

11. Changes to this Data Protection Information

As our collection and processing of your data may change over time, we might also modify this Data Privacy in order for it to always correctly reflect our data processing practices. We encourage you to review it from time to time.

Last modified 07/2017.

隱私權偏好設定中心

您的隱私權

造訪任何網站時,該網站都有可能會在您的瀏覽器上存放或擷取資訊,而這類資訊大部分屬於 Cookie 形式。這類資訊通常和您、您的偏好或您的裝置有關,或是用來使網站按照預期的方式運作。這些資訊通常無法直接識別您的身分,但可為您提供更加個人化的網路體驗。您可以選擇不允許某些類型的 Cookie。按一下不同的類別標題即可瞭解詳情,並變更我們預設的設定。不過,您應要知道封鎖某些類型的 Cookie 可能會影響您在網站上的體驗,以及我們能夠為您提供的服務。

强制性 Cookie

为了保证我们的网站正常运行,必须使用这些 Cookie。因此,无法在我们的系统中将其禁用。通常仅根据您的操作设置这些 Cookie,例如:当您设置隐私首选项或填写表格后。例如,您可以通过浏览器设置阻止使用这些 Cookie。但是,页面的某些功能将无法正常使用。这些 Cookie 不会存储能够识别您身份的个人信息。

性能 Cookie

我们可以通过这些 Cookie 计算访问量和点击来源,以衡量和改善本网站的性能。通过识别访问者访问网站的行为,我们可以确定哪些页面和内容比其他页面和内容更受欢迎。这些 Cookie 收集的所有数据均经过汇总,因此为匿名数据。禁用这些 Cookie 时,我们将无法确定您何时打开我们的网站,也无法监视网站的性能。

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您的隱私權

造訪任何網站時,該網站都有可能會在您的瀏覽器上存放或擷取資訊,而這類資訊大部分屬於 Cookie 形式。這類資訊通常和您、您的偏好或您的裝置有關,或是用來使網站按照預期的方式運作。這些資訊通常無法直接識別您的身分,但可為您提供更加個人化的網路體驗。您可以選擇不允許某些類型的 Cookie。按一下不同的類別標題即可瞭解詳情,並變更我們預設的設定。不過,您應要知道封鎖某些類型的 Cookie 可能會影響您在網站上的體驗,以及我們能夠為您提供的服務。

强制性 Cookie

为了保证我们的网站正常运行,必须使用这些 Cookie。因此,无法在我们的系统中将其禁用。通常仅根据您的操作设置这些 Cookie,例如:当您设置隐私首选项或填写表格后。例如,您可以通过浏览器设置阻止使用这些 Cookie。但是,页面的某些功能将无法正常使用。这些 Cookie 不会存储能够识别您身份的个人信息。

性能 Cookie

我们可以通过这些 Cookie 计算访问量和点击来源,以衡量和改善本网站的性能。通过识别访问者访问网站的行为,我们可以确定哪些页面和内容比其他页面和内容更受欢迎。这些 Cookie 收集的所有数据均经过汇总,因此为匿名数据。禁用这些 Cookie 时,我们将无法确定您何时打开我们的网站,也无法监视网站的性能。